What Brinks Home Security did: The equipment doesn’t work. They told me mt old company’s contract was expired and it wasn’t and I was liable to pay hundreds of dollars. Their customer service is awful Submitted by: Anonymous in Iowa | Read more Brinks Home Security complaints Tell us your Brinks Home Security issue
What Brinks Home Security did: Cancel services for not catching burglar that tried to break into my home so I went to another service security service told them when I was counseling verbally on the phone email Texas. They still want to keep me in the contract or no contract they say there isn’t, but […]
What Brinks Home Security did: My August 2007 contract with Protect America was for $34.95 per month (plus any applicable sales tax) for the first 3 years, then automatic annual renewals at the same price. The sales rep told me it was $34.95 per month for life. In June 2020, Brinks bought approximately 114,000 accounts […]
What Brinks Home Security did: Brink Home door to door consultant secretly gained access to my social security number, my co-signers social security number, my mother’s ssn, and without permission did a security application as if I requested it! He asked if he could place a sign in my yard and I said sure! Once […]
What Brinks Home Security did: Company refuses to cancel service even when they fraudulently produced a contract that I never signed. Filed complaint with BBB and they reached out to try to settle case by allowing me to “break” my non existent contract. I agreed and sent them back a letter stating I wanted to […]
What Brinks Home Security did: Brinks Home Security came to my residence on 05/08/2023 and 05/23/2023 and offered security services to my home. I was completely lied to as to the amount of money I would be paying on this date. Instead of the $60 I was told I would be charged I was charged […]
What Brinks Home Security did: I was unhappy with Brinks from the start as they used a 3rd party, representing themselves as Brinks, door knocking at night using their dishonest sales techniques and ended upbeing stuck in a contract and company i was not happy with. Now this was about 3 years ago, finally my […]
What Brinks Home Security did: They deceptively extended my contract by offering a discount and not explaining the extension. They can show no proof of my agreement to an extension, yet tell me I must abide by it because I agreed “electronically.” Their monitoring system does not work correctly – when I change parameters, they […]
What Brinks Home Security did: Called to cancel multiple times. Representative first said all charges would be cleared and cancellation email was sent. Never received email despite multiple calls and increasing charges. Finally cancelled account but demanding to be paid for all changes and late fees. Submitted by: Anonymous in Florida | Read more Brinks […]
What Brinks Home Security did: Brinks home security failed to provide the adequate services i initially signed for with Lux security system that sold the contract over to brinks. Time after time calls we’re made technicians were sent out problems was never solved verbally technician stated they didnt manage that type of security systems and […]