What CenturyLink High Speed Internet did: My home phone did not work due to problems I needed a tech for and because of CentryLink Covid protocols I could not get a service person to fix the problem. A representative with CentryLink was able to verify that I could not use my home phone line for […]
What CenturyLink High Speed Internet did: I had CenrtyLink home phone service and internet service. My home line was disconnected or not working from August 2021 through January 2023. I called several times and they were not able to send someone to fix it because of Covid protocals so I was paying for a service […]
What Centurylink.net did: I lost access to my business email with Centurylink.net in late February 2023. I’ve tried many times since then to get a resolution through Centurylink’s available online and telephone resources. CenturyLink told me they outsourced their email support services to another company called, “mail2world,” for which Centurylink has received numerous subscriber complaints […]
What CenturyLink did: When I moved last year, I transferred my Centurylink account to the new tenant. We did it over the phone (9/1/2022), with the new tenant and a Centurylink rep. We were told it was all set. A couple months later I got a bill from Centurylink for that account. I called and […]
What CenturyLink did: Deceased spouse and been paying for 5- years Submitted by: Anonymous in Missouri | Read more CenturyLink complaints Tell us your CenturyLink issue
What CenturyLink did: This is the worst possible ISP to engage with. The worst customer service, the worst speeds and consistency, the worst possible interactions with the company at any given time. The entire company is propped up by people they are actively scamming out of money for services they hardly even provide. They say […]
What CenturyLink did: Centurylink transferred my account to a company they wholly own as I moved. They do not offer service at my current home, and have made it impossible to cancel. They continue to bill since July of 22. They only offered to give me a credit for the billing and everytime I call […]
What CenturyLink did: I have had years of terrible service from Centurylink. Most recently after the rollout of their “new and improved” email. Non stop problems since going live mid October 2022. Reoccurring problem of not being able to send emails as the “COMPOSE FEATURE DISABLED…SUSEPCTED SPAM…CONTACT CUSTOMER SUPPORT”. I have submitted over fifty tickets […]
What CenturyLink did: Starting in Feb of 2023 CenturyLink has begun to charge me $1 plus 6 cents Idaho tax for paper billing. I never opted out of getting paper statements and I have never had a company charge me to send me my bill. I think this is an unfair, illegal practice. Submitted by: […]
What CenturyLink did: On February 2, my appt was cancelled without formal notification. I took a day off from work to ensure I was at my home for services. The following day, they also did not show up to my scheduled appt, and it was rescheduled again. I took time off from work to wait […]