What ADT did: After many months ago requesting on phone an ADT Service Rep. to REMOVE a "Trusted Device" that no-longer had cell phone service from my account. Being informed by the Rep. it was done. (And then later going…
What ADT did: After many months ago requesting on phone an ADT Service Rep. to REMOVE a "Trusted Device" that no-longer had cell phone service from my account. Being informed by the Rep. it was done. (And then later going…
What ADT did: In March 2023 I order ADT services. They send my equipment with FedEx and they deliver to the wrong address. I call them to explain, and ask at least in 6 different calls to stop my service.…
What ADT did: After many months ago requesting on phone an ADT Service Rep. to REMOVE a "Trusted Device" that no-longer had cell phone service from my account. Being informed by the Rep. it was done. (And then later going…
What ADT did: A man representing ADT came to an our a few weeks after we moved into our home, and said that this service was a part of our “closing specials” with the new home purchase. (None of this…
What ADT did: they told me to pay to e bill before nov 1 2023 i paid $61 dollars they raised my price i only owe $650 they keep trying charge a credit card that no longer was active and…
What ADT did: I secured a second ADT system on my property in 2022. At that time ADT was transitioning a move from SUNPRO and in the sale I was promised a $1,000 credit that would go towards my first…
What ADT did: Long story short, ADT cancelled my three-year contract without my permission and then tried to reactivate it making me pay the fee for them to come out , again, and pushed my contract even further from the…
What ADT did: ADT makes it virtually impossible to cancel the account. They play a "pass-off" game in which they ask a lot of questions and then when you think they are cancelling, they say they need to pass you…
What ADT did: It all started April 6th 2023 when I signed the contract with ADT. I’ve received the equipment April 10th 2023. I didn’t set up the equipment because I found service cheaper elsewhere. So I called April 9th…
What ADT did: They are a true meaning of Theft they have charged hidden fees late fees when on auto pay and when i decided to cut my service they charged me money im not aware of Submitted by: Anonymous…