I purchased 2 flights that were from St. Louis to Mexico to take place on April 23rd. The US and Mexico governments announced March 21 that travel would not be allowed between the 2 countries through May 2020. I cancelled my flight that day so that I could start the process of obtaining a refund, since the flight would not be allowed to take place. Frontier is claiming that because I cancelled,…

I booked in April, paid in full. They have now made masks mandatory. I refuse to wear a mask and breath carbon air for 3 hours. I want a refund! You changed your policy!!!

Issued 2 seperate personalized cards…. (I ALREADY OWN ONE SO I DIDNT REQUEST THEM) And since my return from the IRS…. I haven’t received a stitch of mail. They do not answer their phones, there is no recourse but this. My card is signed up for direct deposit for my stimulus as well as my Unemployment benefits during this pandemic. These are vital to life services. I am outraged and demand action

Canceled 13 flights during covid. Stuffed us all in a packed flight. I choose to take another flight. Which led to a series a traumatic events

Airline’s rules state that penalty fees would be waived for tickets (from March 1 onwards) which were affected by COVID-19. My ticket is eligible for it, but the airline charged me for the penalty fee and they will not waive it.

Trip canceled due to COVID 19, but United won’t refund me and is putting restrictions on credit toward new airline tickets.

So I had booked a flight back in March with frontier. I had to cancel due to the Corona virus it is a world wide pandemic and I cannot travel. They said since it is a credit I cannot have an extension and that I will lose all 300$ I paid for a flight. This is completely not okay because we are in a worldwide pandemic and I seriously cannot even travel. There are boarders on states that say you must be quarantined for 14 days when entering the state.

They cancelled my flight and will not give me refund. They arel ying and stating I cancelled it.

Agent cancel my flight ( i was trying to leave earlier because my daughter was at the hospital and they said basic fare cant be cancel or modify) suddenly they cancel my flight and i paid again same flight same seat 3 times more.