May 27, 2019

    MEX and Allianz insurance Complaint

    I miss my fly, then I try to cancel my rental or change the pickup day, the website didn’t allow me so I call the costumer service 3 times the first I was on hold for a hour the 2nd for almost 3 hour the 3rd for almost 2, the costumer service never answered I lose the rental money and the insurance also, the next day I took other flight, when I arrived to Guadalajara airport I contacted the company and try to talk to the supervisor or manager and they never took my call.

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