February 19, 2020
My parked car was hit and damaged by persons using the insured’s vehicle. I filed a police report for damages. I called Allstate immediately and explained my side. Allstate put my claims in expedite which meant they were responsible. Allstate later told me they would not pay because they could not contact the insured. Allstate sent me directions for estimates. I sent estimates as requested because Allstate related they are not in Hawaii. Allstate continued to handle my claim as if. Finally, they denied my claim relating they needed the video. Well, it was more than 30 days when they requested the video surveillance, but the footage was lost by then. Had they told me they needed the video rig
February 14, 2020
I was in an accident where their client was at fault. They already sent a check for loss of my vehicle, but I went into the emergency room, I thought my kidneys were going out & had a fast heartbeat. I still owe $1,000 in deductable, but Allstate won’t pay it
January 4, 2020
Tried to file a valid 3rd party auto damage claim, was unfairly delayed, then denied.
November 21, 2019
The left side of my vehicle on both doors was severely damaged from the insured’s SUV backing into my parked, unattended car at her residence. I got an estimate which the insured refused to pay after saying she would beforehand, so she said to take it up with her insurance (ALL-STATE). I did so and All-State approved an estimate and settlement from Register’s Auto Body Shop in Leland, NC that I received. As a result, register’s fixed the damages on my car (completed today, 11/21/19 but All-State has not approved liability and is being negligent just as the insured is. I have been receiving “the run around” from them hardcore. All-State has been contradicting themselves on multiple occasions
November 14, 2019
Hi I was with stat farm my friend told me about allstat I sign up with allstat 2017 I call them I talk to agent he told me about their benefits and offers they have and claim for givens and he offer me claim for givens specially when I told him I won’t to add me son to the insurance after 2 years we had accident I find out that he was laying and we don’t have claim for givens and he put my husband car under my name and my car under my husband and I told him my husband he used his car for work I don’t know this is a care less or a trick so when we have accident all our insurance goes up I don’t know how we can trust this people you go or talk to them and you give them all your information
October 26, 2019
They overcharged for home insurance by changing square footage.
September 17, 2019
I purchased a policy with Allstate over the phone on September 12, 2019.
July 9, 2019
One of Allstates drivers damaged my vehicle. I received a quote that was less than the estimate that I was provided by my repair shop. After over a month of calling the agent assigned to my claim, my estimate is still pending approval and haven’t received a phone call to move forward