May 5, 2020
Their system was down during a crucial trading day and I lost the opportunity to sell stock. Now the stock is plummeting and I’m losing thousands of $$$’s.
March 26, 2020
Opened an account, approved my certified check from Citibank – said they closed the account due to it being “unverified”
March 23, 2020
My car got repossessed, we paid the fee and the financial charges the next day. A month later they sent us the bill, that is exactly the amount we paid for the fee. And now they said we have to pay the fee, but at the same time they don’t know what fee is supposed to be.
March 13, 2020
Was behind 1600.00 dollars called and the said go pay by western union and call them back and they would take it off the repo list. Went and played 2000.00 right then called and gave there customer service the info they said it was off the repo list and at 1am the next morning they report the truck. The man took a picture of the receipt and said they had to take it anyway. If it was a mistake they would bring it back. Picked the truck up and strapped it up with someone setting in it . Just happened this morning please help us.
March 3, 2020
Long story short, Ally Financed my 2017 Toyota Corella SE that I had got at Kendal Ford in Bend Oregon. I went through alot already with the dealership screwing up on my paper work, had to sign papers like 4 different times. They changed the loan agreement several times. I know I have not received but 1 letter from Ally Financial. And did not even appear to me that it was even real. Like it was a scam. I’ve e-mailed them several times and asked them to send me my title paper work ect… But they have not responded to my e-mails or phone messages. I have asked them to call me back after work hours and still nothing. So all of my payments I have made to Ally Financial the have returned and ev
February 19, 2020
This company did not follow their own heirarchy of payments and applied back owed payments to finance and late charges before priniciple. After a reposession in 2017 I paid the requested amount to bring my account current and get my car back. At the time they sold the building my business was in and I was unable to recover so for a bit longer I did get behind. In Jan 2019, they called me and told me I had to pay 413.93 and my jan. payment to become current on my car loan. I did so even though I was confused as I was paying extra when I could to become current. When I did the math (according to the heirarchy of payments any extra goes to the back owed amount before finance charges or lat
February 12, 2020
Ally did not re pay my $771.79 an over payment I made to them and they charged me $1003.08 in late fees the bank says they have no record of it well I do and these ass hats need to pay me back and then some!
February 10, 2020
I received a letter 18 months after lease termination that I owed 1300. After seeking. Validation/ figuring out how and why this debt was sent my way – they placed my account In charge off status despite multiple attempts to work w the company. Once I saw as charge off on my credit, I panicked as I was in the market for a new loan. My credit was impeccable and I NEVER had one late payment with Ally during the course of my lease. What they reported was an old end of lease Payoff that I had never known about nor signed off on. I was promised via telephone on August 22, 2018 at 1:13 pm (that I have audio recorded) by a rep named “Shawna” promising she just emailed all of the credit bureaus t
January 28, 2020
my car was reposessed without any proper notice. When I found out the car had been repoed I paid over 1000 to get it back within hours of it being taken. I have a settlement agreement that my ex husband is suppose to be making timely payments but ally keeps hitting my credit for late payments. Information on my credit report does not reflect the recent payments and shows a reposession which i was not responsible for. I had just been back to work for 2 days after being out for 6 weeks for surgery when the car was repoed. since getting the car back it hasn’t run right there’s an oil leak and there was a coolant leak now it needs inspection that i cant afford after paying for this lemon of a ca