What Optimum did: I’ve sat home several times all day long waiting for someone to show up I’m constantly losing money I haven’t had Internet for over a week after they switched me to fiber optics I’m sitting home right…
What Optimum did: I’ve sat home several times all day long waiting for someone to show up I’m constantly losing money I haven’t had Internet for over a week after they switched me to fiber optics I’m sitting home right…
What Suddenlink did: I moved into my house in Pflugerville tx in march of 2021 the same week i had to use suddenlink for my internet provider (no choice) the only internet provider is suddenlink for pflugerville. I work from…
What Suddenlink did: I move from my old place where I live. I call the company to cancel my service when I did customer service ask me if I know the people moving in my old place so they can…
What Suddenlink did: I signed up for suddenlink internet only almost 2 years ago. I recently took over paying bills from my wife who is a travel nurse and she has just been paying the bills. I noticed on our…
What Optimum did: Optimum took over my suddenlink account. They continue to push back appointments to fix the issue when they are not able to resolve. I work from home and do to the tap it keeps dropping my service.…
What Suddenlink did: There is no customer service for people with disabilities. It is impossible to talk to a person that is related to disability issues. My mother is 87 years old and has lost most of her eyesight now…
What Optimum did: I was promised a visa gift card and three months of HBO free with optimum as long as my account wasn’t negative or late in the first 90 days. As far as I know, it wasn’t. I…
What Suddenlink did: My internet connection is seriously unreliable since I signed up in late 2015. I lost count of the number of times I reached out to them with no solution. In 2020, I had to get a second…
What Suddenlink did: I have been charged $10.00 per month for my internet modem since I initially came onboard with Suddenlink in 2014. To my surprise, today, September 4, 2022, as I had googled to inquire about Suddenlink's modems and…
What Optimum did: Optimum mobile has been added to both my cell phones w no Consent and does nothing to remove it - this is fraud and invasion of. My privacy act Optimobile and other equipment added to my bill…