What Optimum did: I have lived in an apartment complex for just over one year now. The only offered cable is through optimum. Their internet service has, for this entire duration, disconnected as many as 5 times a day. A…
What Optimum did: I have lived in an apartment complex for just over one year now. The only offered cable is through optimum. Their internet service has, for this entire duration, disconnected as many as 5 times a day. A…
What Optimum did: According to my lawyer consultant its not legal for optimum to charge me for asking for a accurate. billing date or over charging for just internet the only price that im in title to pay is for…
What Suddenlink did: they kept making the bill higher and higher, even tho I paid them, I could never get the balance down, no matter how many times I called, I could not get thru, and then I was told…
What Optimum did: I was charge for service they did not provide.also they added an account from 10 years ago to my account now without my permission And telling me that the account belongs to me because it’s my name…
What Optimum did: In July, 2019 we agreed to a promotion for three years. The promotion included tv and internet. We spoke to Teresa. The amount was $131.06. Next month they plan on charging us $196.00 a month. What happened…
What Optimum did: We called optimum for a problem with our internet and tv, we had a 3 techs come to my house, the first tech took all our boxes and exchanged them for the old boxes we didnt want.…
What Suddenlink did: The WiFi turns off every 10 minutes and we reset the router every time it messes up and we have even bought a whole new router and every time we call for someone we have to wait…
What Optimum did: I told them about several different spelling mistakes if they have it made my bill is usually three to $400 a month after I have paid it. I have changed services on my bill hoping it would…
What Optimum did: Unsteady internet service. I have not had a steady working internet for the 7-8 months since I got service.. optimum sent so many technicians but they have not resolve the problem. I work from home and most…
What Optimum did: I was offered a new offer beginning of February $33 a month plus auto pay discount of $5 which brings down the bill to $28 a month (for 12 months). My bill has never reflected this offer…