Tag : Altice USA

Optimum Claim for Compensation

What Optimum did: on 9/18/2022, Optimum Mobile took $607.50 from my Chase bank account without my permission. I put in several escalated tickets to get this resolved like 1480895 and 1531859. My account number is #********. So Optimum took 607.50…

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Optimum Claim for Compensation

What Optimum did: Iam continuelly having problems with my internet servic since Optimum replaced Suddenlink.I am paying for maximum speeds and am only getting 1/4 speeds or less.Sometimes I lose service for 9-10 hours a day and this is nearly…

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Optimum Claim for Compensation

What Optimum did: U.S. Postal Money was sent certified receipt mail. Certified Receipt was signed and return to owner. Money order was cashed by OPTIMUM. A female Supervisor from billing phoned account holder. Informed them the amount must be paid…

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Optimum Claim for Compensation

What Optimum did: I ordered an installation for 9/3/2022 after taking the day off and waiting all day and night no one ever showed up. This happened again on 9/8/2022,9/12/2022,9/15/2022,9/24/2022, and now left with a date of 9/23/2022. So far…

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Optimum Claim for Compensation

What Optimum did: My service was disconnected(aug. 25 2022) due to non payment and when i called customer service the agent redirected me to another optimum associate who stated he was his supervisor. turned out to be a scam operation…

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