Tag : Altice USA

Optimum Claim for Compensation

What Optimum did: I have lived in an apartment complex for just over one year now. The only offered cable is through optimum. Their internet service has, for this entire duration, disconnected as many as 5 times a day. A…

Read More

Optimum Claim for Compensation

What Optimum did: According to my lawyer consultant its not legal for optimum to charge me for asking for a accurate. billing date or over charging for just internet the only price that im in title to pay is for…

Read More

Optimum Claim for Compensation

What Optimum did: I was charge for service they did not provide.also they added an account from 10 years ago to my account now without my permission And telling me that the account belongs to me because it’s my name…

Read More

Optimum Claim for Compensation

What Optimum did: In July, 2019 we agreed to a promotion for three years. The promotion included tv and internet. We spoke to Teresa. The amount was $131.06. Next month they plan on charging us $196.00 a month. What happened…

Read More

Optimum Claim for Compensation

What Optimum did: I told them about several different spelling mistakes if they have it made my bill is usually three to $400 a month after I have paid it. I have changed services on my bill hoping it would…

Read More

Optimum Claim for Compensation

What Optimum did: Unsteady internet service. I have not had a steady working internet for the 7-8 months since I got service.. optimum sent so many technicians but they have not resolve the problem. I work from home and most…

Read More

Optimum Claim for Compensation

What Optimum did: I was offered a new offer beginning of February $33 a month plus auto pay discount of $5 which brings down the bill to $28 a month (for 12 months). My bill has never reflected this offer…

Read More