What Suddenlink did: I signed up for suddenlink in March of 2022, the promo was to receive a $300 gift card. In October I reached out to Optimum (suddenlink has merged) and requested the gift card. They claimed they first…
What Suddenlink did: I signed up for suddenlink in March of 2022, the promo was to receive a $300 gift card. In October I reached out to Optimum (suddenlink has merged) and requested the gift card. They claimed they first…
What Optimum did: I have been paying $200 a month for internet and cable, but the internet almost never works, I have to use my mobile internet from my phone plan almost all of the time, this has gone on…
What Suddenlink did: Signed up for 1 Gig internet speed. From day one the speed was trottled down to less than 100 Mbs. Latelly as low as 3-5 Mbs. That is 100 times less that I'm paying for. Thay collectting…
What Optimum did: I am 96 years old and they constantly change my bill. They charge me a late fee every month even though I pay by check weeks in advance. When I call and complain they offer discounts that…
What Suddenlink did: Overcharged was told it was $70 monthly not $208.78 I was lied to about the monthly cost I refused to pay for a invalid price then what I was told when I started service they even came…
What Optimum did: used & not properly working equipment,confirming reinstall appointments & then not showing up,playing phone tag everytime you call & having to explain the situation over & over again! 6 weeks now & still waiting for equipment that…
What Optimum did: I’ve sat home several times all day long waiting for someone to show up I’m constantly losing money I haven’t had Internet for over a week after they switched me to fiber optics I’m sitting home right…
What Suddenlink did: I moved into my house in Pflugerville tx in march of 2021 the same week i had to use suddenlink for my internet provider (no choice) the only internet provider is suddenlink for pflugerville. I work from…
What Suddenlink did: I move from my old place where I live. I call the company to cancel my service when I did customer service ask me if I know the people moving in my old place so they can…
What Suddenlink did: I signed up for suddenlink internet only almost 2 years ago. I recently took over paying bills from my wife who is a travel nurse and she has just been paying the bills. I noticed on our…