What Optimum did: Optimum took over my suddenlink account. They continue to push back appointments to fix the issue when they are not able to resolve. I work from home and do to the tap it keeps dropping my service.…
What Optimum did: Optimum took over my suddenlink account. They continue to push back appointments to fix the issue when they are not able to resolve. I work from home and do to the tap it keeps dropping my service.…
What Suddenlink did: There is no customer service for people with disabilities. It is impossible to talk to a person that is related to disability issues. My mother is 87 years old and has lost most of her eyesight now…
What Optimum did: I was promised a visa gift card and three months of HBO free with optimum as long as my account wasn’t negative or late in the first 90 days. As far as I know, it wasn’t. I…
What Suddenlink did: My internet connection is seriously unreliable since I signed up in late 2015. I lost count of the number of times I reached out to them with no solution. In 2020, I had to get a second…
What Suddenlink did: I have been charged $10.00 per month for my internet modem since I initially came onboard with Suddenlink in 2014. To my surprise, today, September 4, 2022, as I had googled to inquire about Suddenlink's modems and…
What Optimum did: Optimum mobile has been added to both my cell phones w no Consent and does nothing to remove it - this is fraud and invasion of. My privacy act Optimobile and other equipment added to my bill…
What Suddenlink did: We returned our suddenlink modem in June of 2020 but they continued to charge us the $10 modem fee. We have proof and Suddenlink also acknowledged this mistake, but they still kept over charging us. They have…
What Suddenlink did: Was lied too twice. Bundle was up after a year which I know the price will go up. Called and Lady said she was going to be able to get it back to my original monthly price…
What Suddenlink did: During the snowstorm, they had no service. There was no internet service for weeks. They gave us a paltry credit. Continue to have intermittent connection, but never own up to them. Suddenlink has a monopoly. I pay…
What Optimum did: I paid $168.02 to receive internet at my home where I would be working from they installed the internet but after months of trying to get the internet connected and working it still never worked which resulted…