What Optimum did: Optimum cut off my services at the request of a stranger. I received no notice, call or email. I was told they can't even find my account. I had just made a bill payment . I called…
What Optimum did: Optimum cut off my services at the request of a stranger. I received no notice, call or email. I was told they can't even find my account. I had just made a bill payment . I called…
What Suddenlink did: I started service with suddenlink which I assume is now rebranded as optimum and I was promised a 200$ visa gift card when I signed up so I started service and didn't even get service for 3…
What Optimum did: I tried to get lower rates,and the death of my mother.they lied saying we get a cell phone added n bill lower n keep our number.they charged me double on both bills.and sent me to collections,customer ser…
What Suddenlink did: It started Thanksgiving weekend of 2021. Cable and internet stopped working and a process started that led to 16 repair men ( from a different company ) coming to fix it but none were able. This has…
What Suddenlink did: I was told there was a 90 day promotional deal for free wifi as a kind of trial. After those months, my service ended and I never got any more wifi services from suddenlink. Months later, I’m…
What Optimum did: They are harassing Me about a bill that I do not owe What would you like the company to do to fix the problem? Submitted by: Anonymous in New York | Read more Optimum complaints Tell us…
What Optimum did: I paid my bill for June July and August they tried to tell you I didn’t pay in May so I had a past due for May. However I went thru my account and I paid May…
What Suddenlink did: I was having problems with my bill and so they rebundled my package back in March this year and I was told I'll be paying $79 a month only about a month afterwards might be able to…
What Suddenlink did: For two months now Suddenlink has promised to correct my internet service at my home by extending a cable 350 to replace current installed cable. My internet service drops out numerous times while I'm trying to pay…
What Suddenlink did: There service has not been reliable it continues to go in and out I have been paying my bill every month even though the service has not been there on a constant basis I have been paying…