Tag : Altice USA

Optimum by Altice Complaint

I have been charged for service that does not work. I keep calling and getting hung up on. I tried and internet chat and got they disconnected every time I tried. I keep getting hung up on when I am…

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Suddenlink by Altice Complaint

. I have a cabin which is our vacation home we don't spend a lot of time in the winter usually the summer holidays. However, we will go up in November or December to shut everything down. When we arrived…

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Suddenlink by Altice Complaint

Terminating telephone. We switched from the residential service to the commercial service at our home so we could have a static IP. They kept billing us from both residential and commercial. I did not catch it for 5 months was…

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Optimum Complaint

I have paid for services and i did not receive any for several months i was not credited my cable is still off and they are demanding the boxes or we will be charged but they said if i discontinued…

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Suddenlink Complaint

On May 2, 2019, after a thunderstorm, my internet stopped working. I contacted Suddenlink Support to report the problem and the customer service representative (CSR) stated that she would make an appointment for a site technician (subscriber equipment) to come…

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Optimum by Altice Complaint

I relocated my service from one address to another on 4/4/2019. For the past 18 days the service has not been fully functional. The wifi service cuts in and out. The cable channels have sound but no picture. Most importantly…

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