February 19, 2020

    American didn’t deliver what they promised

    I recently traveled on American Airlines from Palm Springs, CA to Chicago, Il. I checked my golf clubs in as luggage, had an adequate baggage case for it, and AA completely destroyed my golf club. They broke it in half. AA said because the casing was soft, not hard, they are not responsible for the damaged golf club. They acknowledge they caused the damage in the email. I would like to sue them for the damage.

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    February 17, 2020

    American Complaint

    Trip confirmation-****** *****

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    February 14, 2020

    American Complaint

    While I was traveling to nebraska with a stop in Texas, our flights was massively delayed and we were stuck in the plane for over 1h with no water nothing. My seat was broken as well as my tv

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    January 29, 2020

    American Complaint

    I have booked a flight from Austin to El Paso with a connecting flight in Dallas. The Dallas flight got delayed supposedly for weather issues but the pilot said prior departure, that there were some things that they had to check hence the delay in flights. The plane arrived in Dallas at 8:02pm and the connecting flight to El Paso was scheduled to leave at 8:31pm. I ran and got to the gate at 8:17pm ( verifiable by surveillance cameras) to find the announcement of El Paso flight closed. When I approached the specialist, he ignored me for the first minutes and after a while just printed out what turned out to be, a hotel and meal voucher and a boarding pass for following day flight. I was not

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    January 23, 2020

    American Complaint

    My baggage was lost an they only want to pay me $30 what I payed for my luggage to go under the plane an not pay me for the contents which was in my luggage

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    January 22, 2020

    American didn’t deliver what they promised

    My account was locked out and I’m unable to access 500-700k worth of points. These were obtained from the sign up bonuses were issued by Citi bank

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    December 28, 2019

    American Complaint

    Racist workers

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    December 23, 2019

    American Won’t let me cancel

    July 4

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    December 23, 2019

    American Overcharged me for service that wasn’t what I was promised, Misleading offers by ads or sales reps

    I have a service dog in training to help blind people with a company in Florida. My dog, which has travelled before with American Airlines on the plane (not under) was not let this time. At first, the check in assistants were saying the dog was to big to fit in the front of the plane, while next to be right now there is a full grown 3 foot tall dog in security, and another mini chihuahua “service dog.” Then, they made us put her in the bottom of the plane. But then said it was too cold for her to fly. We had all the paper work from the company saying she can fly in the front with us. The check in assistants even had the audacity to call her a “fake service dog and didn’t agree to talk with t

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