June 5, 2019

    American Family Mutual Insurance Company Complaint

    We operate a small retail store in the state of Washington. A few months ago, our store carpet flooring suffered water damage due to our adjacent store’s water heater rupture and leakage to our store. Their liability insurance company is American Family and after over one month of their “investigation” during which they sent no one to our store premise or their insured store’s premise to “investigate”, they simply denied our claim and denied liability and their reason is that while their insured store’s water heater leakage did occurred and caused damage to our flooring, they are not liable because it was not caused by their insured’s negligence even though the water heater is owned and op

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