January 22, 2020
I filled out the cancellation form in the office due to a work change and the nearest anytime fitness being to far from my home address which I was told was a legitimate reason to cancel my membership.
January 2, 2020
I felt pressured to sign up for the trial which then locked me into a three year contract. I have never once been to the gym yet they charge me $35/month since 2018
November 18, 2019
Anytime Fitness did not tell me about the cancellation process when they enrolled me for a new 24 month plan. After my 3 month plan, I was charged month to month. I called to cancel and was instead convinced to sign up for a 24 month plan. I called to cancel a few days later and they told me I will be responsible for the full 24 months payment. This information was not told to me prior to signing. The person just asked me to verbally consent to initialling over the phone.
October 28, 2019
They don’t have any membership cancellation policy.
September 13, 2019
Repeated inappropriate deactivation of access key, despite payment.
July 8, 2019
On April 8, 2019, I brought the medical documentation from my doctor stating clearly I’m not able to work out anymore. After 5 business days, I called and asked about the status of my request. Owner Joseph was really rude on the phone, laughing at me stating he doesn’t have to listen to the doctor because he has signed a contract. I asked for a copy of my contract which I never received. As of today July 8, 2019, I went there one more time because they keep charging me. And ask them for cancellation, according to the law in Illinois they cannot keep the gym membership contract for more than a year. A full year would be in next month. I agreed to pay for it and ask them for cancellation. 20 m