Tag : Cable & Internet

Optimum Claim for Compensation

What Optimum did: I paid my bill in full on 12/10/2021, using my Chase credit card, for $337.20. My mobile account with Optimum uses the same credit card on an automatic payment of $24.01 monthly, with zero problem. Optimum forced…

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AT&T Claim for Compensation

What AT&T did: Back in October 2021 I believe that was the month. I have made payment arrangements for my mobile service. I called twice about this arrangement to make sure my phone would not get cut off and just…

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AT&T Claim for Compensation

What AT&T did: When I started my mobile phone service I was promised a monthly payment of 210 that included the payments for devices and the plan with taxes. Never once did they offer the first net even after I…

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AT&T Claim for Compensation

What AT&T did: They charged me a insurance replacement device charge in September, I called into customer service the customer service representative worked with Asurion which is the insurance company. They said they have located the device in their warehouse,…

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AT&T Claim for Compensation

What AT&T did: Hidden charges and fees, I was told that after the first month my bill would be a certain amount, right now my bill is $170 FOR WHAT!!! When you call it’s like they don’t understand!!! I have…

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AT&T Claim for Compensation

What AT&T did: They made an arrangement with att for a bill on November 30, 2021. I also canceled services on November 30, 2021. They denied they made the payment arrangement. They denied I canceled services. Both of which I…

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AT&T Claim for Compensation

What AT&T did: AT&T, through Prime Communications, lied to us, and set up my partner's account as a personal account, instead of a business account, but, told us it would be a business account. We found out that it was…

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