February 22, 2020

    Coinbase service wasn’t what I was promised and they won’t let me cancel, Overcharged me / hidden fees, Misleading offers by ads or sales reps

    Coinbase claims it lends you money when in fact they never fork out a dime and than when you get a margin call they suspend your access to your own account and transfer all your funds to themselves. They got me for way over 20,000 dollars

    Read More

    February 14, 2020

    Coinbase misled by sales reps who charged me hidden fees

    When making a purchase on Coinbase app, you are sent to a page to “verify” purchase. This page states whether or not you have a fee and how much the fee is. When it says fee “$0.00 free” it should be free. You can click to purchase. The price of the currency is also listed and locked in. Coinbase is charging fees and adjusting prices on a sliding scale to gouge customers without their knowledge. They mislead ever purchase. The price I verified for every transaction I make is the only price they are approved, by me, to charge me for the transaction. I do not and would not, nor would any right minded person allow a company to increase the price of an item after the fact. It is illogical, lac

    Read More

    January 24, 2020

    Coinbase misled me with false advertising and sales reps

    When my account was accessed by a sim swapper I contacted them to freeze my account. That had over 30 minutes to freeze my account before any funds would be stolen they delayed and asked me to send a email which resulted in me losing the funds

    Read More

    January 5, 2020

    Coinbase misled me with false advertising and sales reps

    I put my account on hold because I forgot my password, after that they made it impossible to login and continue investing. I was earning but now they intentionally are making login impossible. They asking me to take a picture to my driving license, when I do so, it ask me to do it again and again. Or it just doesn’t work. Etc etc. I think they do this intentionally and there is no such thing as they have secure system for protecting customers

    Read More

    January 1, 2020

    Coinbase Complaint

    On 12/19/19, my coinbase account was hacked and about $6000 transferred out by hacker, all my coinbase-related emails deleted, and access to my account blocked/disabled by coinbase. They do not answer calls, one case was closed with no resolution, another case said it’s being “reviewed by a specialist” and another email said sorry no refunds. I want my money back and I want this looked into. This is fraudulent and a complete tipoff to invest with a company that can easily be compromised.

    Read More

    December 23, 2019

    Coinbase Complaint

    My account got frozen for over a month in late 2017 after I retracted a duplicate order. Seen as suspicious, my account was frozen with conditions to unfreeze the account. I did everything that was asked but no response on the opened case from anyone for a long time, until after I started formal complaints on CFPB that I got responses. I was cleared in the positive but during that time of negligent and unneccessary waiting, I lost a lot of investing opportunity with the money they kept from me.

    Read More

    September 11, 2019

    Coinbase Complaint

    I’m in able to login and withdrawal my $250 worth of bitcoin I bought on July 28th ,2019. I haven’t been able to login in

    Read More

    July 10, 2019

    Coinbase Complaint

    On July 4th,2019 I tried to transfer $200 of Bitcoin from my Coinbase account. I had message pop up that Withdrawal limited exceeded. I could only withdrawal $0. I googled Coinbase customer service. I called and the phone was answered Coinbase. I was told I needed to move money from my Bitcoin wallet to the Bitcoin vault. The rep said he would help me. He came in my computer and $4835 was transferred out of my Coinbase account. The Coinbase screen said the money wasn’t leaving the Coinbase account and i was being told 10 minutes earlier nothing could be transferred. I called Coinbase back while the transaction was pending . I asked to stop the transaction and the girl would stop it. I argued

    Read More

    June 3, 2019

    Coinbase Complaint

    Locked out of my coinbase account after 21 days, after reporting an alleged compromise to my account, that was later found out to be false.

    Read More

    FairShake Helps put the power and money back in your hands

    Take Action