They took 3 months of dues from me over the course of the month they closed their doors. They’ve closed everything where a person can help me and I cant get an answer, or my money back.

A few years ago i froze my membership for a couple months. When i unfroze the membership they jacked up the monthly membership rate for me but not my wife! I am still paying these excess amounts!

Because of the virus – all gums were close and we were notified we would not be charged —

Still charging me since March since coronavirus and they’ve been closed down

I first noticed that I was unable to access my account in May of 2020.
I have been unable to cancel my membership as I do not wish to continue due to the pandemic.

They charge me for 2 yrs for not using the gym

The gym charged me monthly fees after saying it wouldn’t during the crisis, I cannot use any gym equipment or buildings and I am still being charged for service I cannot go to the gym to cancel my contract making it very difficult to cancel charges to my account

I called 24 Hour Fitness about one week before they permanently closed.I explained to them due to this virus I wanted to freeze my membership. They told me that I was in a contract and I will not be able freeze or cancel my contract. They said I will be charged a cancellation fee. Just a little over a week latter they closed permanently. I called them back and explained to them that I wanted to cancel my membership. Once again They explained to me that I am in a one year lease and unable to cancel my membership. They’ve continued to charge me $31.99 off my card each month. They said the best they can do for me is give me extra months that I have lost when they were closed. I explained to…

I have not been able to get ahold of 24 hour fitness. They closed due to Covid 19 and they claimed they would suspend payments but they are charging my account anyway. I want a refund for March, April and May. I don’t think that is too much to ask. Thank you.