July 6, 2020

    24 Hour Fitness Bad Customer Support

    February 2020, 24 Hour Fitness pulled my monthly fee $38.99 and the very next day took another $48.99 out of my account. March I became laid off and unemployed due to Covid19. From March to June, I have attempted multiple times online via email and over the phone to cancel my membership. I was unable to get through on the phone and NEVER got an email response back from customer service. Finally…

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    July 5, 2020

    24 Hour Fitness Won’t Let Me Cancel

    I’ve already tried to cancel my account ever since the pandemic and the replies to me with an automated response NOW they decide to go ahead and charge me even though they CLOSED the gym in my area and are even filing for bankruptcy. I have screenshots of the charge which was posted on my bank account statement

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    July 2, 2020

    24 Hour Fitness Lied About the Price

    24 hour fittness promised 24 hour access to club in the begining.Now only open a few hours.You have to book appointment on APP if your lucky.Also promised towell service-Stopped,NO showers,pool steam room,raquetball court ,whirlpool,sauna,Basketball court thats why I signed up,MY monthly BILL REMAINS the same? Is this rite?

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    May 22, 2020

    24 Hour Fitness Claim for Compensation

    They took 3 months of dues from me over the course of the month they closed their doors. They’ve closed everything where a person can help me and I cant get an answer, or my money back.

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    May 20, 2020

    LA Fitness Claim for Compensation

    A few years ago i froze my membership for a couple months. When i unfroze the membership they jacked up the monthly membership rate for me but not my wife! I am still paying these excess amounts!

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    May 20, 2020

    24 Hour Fitness Claim for Compensation

    Because of the virus – all gums were close and we were notified we would not be charged —

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    May 19, 2020

    24 Hour Fitness Claim for Compensation

    Still charging me since March since coronavirus and they’ve been closed down

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    May 19, 2020

    24 Hour Fitness Claim for Compensation

    I first noticed that I was unable to access my account in May of 2020.
    I have been unable to cancel my membership as I do not wish to continue due to the pandemic.

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    May 17, 2020

    Planet Fitness Bad Customer Support

    They charge me for 2 yrs for not using the gym

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    May 17, 2020

    24 Hour Fitness Claim for Compensation

    The gym charged me monthly fees after saying it wouldn’t during the crisis, I cannot use any gym equipment or buildings and I am still being charged for service I cannot go to the gym to cancel my contract making it very difficult to cancel charges to my account

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