What ADT did: After many months ago requesting on phone an ADT Service Rep. to REMOVE a "Trusted Device" that no-longer had cell phone service from my account. Being informed by the Rep. it was done. (And then later going…
What ADT did: After many months ago requesting on phone an ADT Service Rep. to REMOVE a "Trusted Device" that no-longer had cell phone service from my account. Being informed by the Rep. it was done. (And then later going…
What Vivint did: Installed my system incorrectly and was noted within 48 hours. Missed 72 hours cancellation policy because 9 separate appointments were made to fix the equipment. No one showed and payment is still expected. Submitted by: Anonymous in…
What ADT did: In March 2023 I order ADT services. They send my equipment with FedEx and they deliver to the wrong address. I call them to explain, and ask at least in 6 different calls to stop my service.…
What Brinks Home Security did: Falsely told us wrong details reguarding terms and forced us to sign something that didn't include the same information stated. Continued to tell us we had 30 days to cancel which was also incorrect, missing…
What ADT did: After many months ago requesting on phone an ADT Service Rep. to REMOVE a "Trusted Device" that no-longer had cell phone service from my account. Being informed by the Rep. it was done. (And then later going…
What Vivint did: Charges not mentioned in contract, @#$%&! about policies despite being told you can cancel at anytime. Thermostats not working as installed. Submitted by: Anonymous in California | Read more Vivint complaints Tell us your Vivint issue
What Brinks Home Security did: Brinks refuses to cancel their poor monitoring service. My alarm system stop working for about 11 days. I requested to be canceled. And, they claim that I owe for their obsolete/outdated equipment that they refused…
What Vivint did: Would not leave my door step after husband and myself told him we were not interested multiple times. Vivint sales rep lied to me and my husband about getting 6 months of free service. He lied that…
What ADT did: A man representing ADT came to an our a few weeks after we moved into our home, and said that this service was a part of our “closing specials” with the new home purchase. (None of this…
What Brinks Home Security did: After taking over for AT&T Digital Life, Brinks Home Secuirty did not complete installation due to gaps in monitoring. Submitted by: Anonymous in Texas | Read more Brinks Home Security complaints Tell us your Brinks…