Tag : Home Security

Vivint Complaint

Vivint sales representative showed up at 8pm and used pushy tactics, although we were both obviously uncomfortable. We felt steamrolled into switching from ADT to Vivint. Ended up with a 5 year contract, during which time charges increased, and we…

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Vivint Bad Customer Support

My name is XXXXXX and I want to share with you this detailed account of the 20-month nightmare I have been living in XXXX, Maryland, with thanks to a company that I warn you to stay as far away from…

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Vivint Won’t Let Me Cancel

I was tould by the salesman I can cancel the monitoring at any time. But not the equipment do to being a line of credit. I signed on a tablet that the salesman scroll through quickly. I did not get…

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Vivint Won’t Let Me Cancel

A customer representative named Amy from vivint told me that there is a 30days trial period for the vivint home security system and that I can cancel it anytime within those thirty days and they wouldn’t charge me, and NO…

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Vivint Hurt My Credit

The salesman who went door to door lied about the account agreement and terms. They said if I signed as the primary account holder and the owner of the house was the cosigner after six months I would be able…

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Vivint Bad Customer Support

I was lied to by the sales rep. He said we had a 7day free trial and we could cancel anytime NO questions asked, and left the boxes so we could return the equipment. However, the documentation he left was…

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Vivint Won’t Let Me Cancel

The salesperson told us that we had 2 weeks to decide and we could cancel within that time with no charge. We contacted him to cancel after 9 days. Since then he won't respond to our texts or calls. The…

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