Tag : Home Security

Vivint Bad Customer Support

I was lied to by the sales rep. He said we had a 7day free trial and we could cancel anytime NO questions asked, and left the boxes so we could return the equipment. However, the documentation he left was…

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Vivint Won’t Let Me Cancel

The salesperson told us that we had 2 weeks to decide and we could cancel within that time with no charge. We contacted him to cancel after 9 days. Since then he won't respond to our texts or calls. The…

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Vivint Collections Issues

I just filed a complaint with the FTC about Vivint taking large sums of money out of my account without invoicing me or letting me know of the charges. Here is what I stated in my complaint: I transferred my…

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