What Vivint did: After getting the equipment It didn't work within 1 1/2 hour. I no longer have the equipment, but they are still charging me for the equipment and the service. They refuse to close my account until I…
What Vivint did: After getting the equipment It didn't work within 1 1/2 hour. I no longer have the equipment, but they are still charging me for the equipment and the service. They refuse to close my account until I…
What Vivint did: I had a vivint security system installed and agreed on setting up auto pay with one of their reps that said it was ok to set up the payment on the 14th . What he failed to…
What ADT did: ADT Technician accidentally broke my car window and I have been without my vehicle for 5 days and NO ONE has reached out and I am unable to go to work! Submitted by: Anonymous in California |…
What Vivint did: We had vinvit since 2019 with no issues. 2021 we upgraded our panel no problems. 2022 we upgrade cameras to motion sensor cameras & added doorbell camera. After that our bill went from $69 to $100+ dollars.…
What Vivint did: The sales representative told me I could try the service for 30 days after 20 days I called to cancel and they wouldn't cancel service Submitted by: Anonymous in North Carolina | Read more Vivint complaints Tell…
What Vivint did: This is the 4th incident my items were taken off my property and Vivint never capture it. I called to complain but they never resolve my issues or updates the system. Submitted by: Anonymous in Illinois |…
What Vivint did: I was under the impression that they were affiliated with ADT. My contact was misleading they sold me a pipe dream for a security system that didn’t always catch video or notify me. They also put my…
What Vivint did: Have spent 10+ hours to date trying to cancel through phone calls, emails, and mail correspondence. Undue stress has been incurred, and I'm concerned about an attempt for collections. Submitted by: Anonymous in Connecticut | Read more…
What SimpliSafe did: On 8/23/23 at approximately 10:00 p.m. an exterior SimpliSafe camera equipped with motion sensor failed to notify the theft of a vehicle. My SimpliSafe subscription includes 24/7 monitoring of property with notification sent to my iPhone via…
What Vivint did: Billing multiple problems. Charging unauthorized fees . Unauthorized payments from accounts. Keeping banks account on file without authorization. 2.) Customer Service Technicians are not clear on giving details instructions. Very hard to understand customer service personnel via…