Tag : Home Security

SimpliSafe Complaint

What SimpliSafe did: I SPOKE TO 6 CUSTOMER SERVICE REPS WHO COULD NOT FIGURE OUT THE KEY FOB ISSUE; I finally got a supervisor after 3 days, 6 people, hanging up while on hold...to be told 'someone forgot to activate…

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Brinks Home Security Complaint

What Brinks Home Security did: Brinks has added high fees each month and lied about their reasons for doing it. After I received my 3 year contract from Brinks and on this contract it states my monthly payment is 39.99.…

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ADT Complaint

What ADT did: My services hadn’t been working for months, I called to schedule someone to come out, and no one ever showed up. I was told no one would be in my area after taking off waiting for a…

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SimpliSafe Complaint

What SimpliSafe did: SimpliSafe put me on a subscription plan without my permission. They continuously renewed it without me knowing and charged my credit card without my knowledge. I cancelled the plan but they did not follow through and will…

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Vivint Complaint

What Vivint did: I was paying for service by direct debit. I have asked many many times for a bill through the mail & in the 7 years received 2. Later in 2022, I noticed Vivint overcharging me and using…

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Vivint Complaint

What Vivint did: I settled my account with Vivint almost 5 years ago. I was gaslit on signing the contract by my now ex husband and the installer who I remember specifically said the "equipment is included, even if you…

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Vivint Complaint

What Vivint did: I did not know I was buying the equipment. If I would have know the equipment was basically $500 per camera and had to open a loan through citizens bank I would have never got involved with…

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Vivint Complaint

What Vivint did: I had to put my house up for sale so that I could move into my mother’s home who was moved to a nursing facility. I asked for their extenuating circumstances waiver and they told me I…

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Vivint Complaint

What Vivint did: Lied about cellular system abilities and technician refused to take back incorrect equipment forcing me to pay for unused equipment. Submitted by: Anonymous in Georgia | Read more Vivint complaints Tell us your Vivint issue

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ADT Complaint

What ADT did: I have switched from adt pro to adt plus and they have been charging me for both even though I have been disputing for months. I have been charged 3 extra months of premium and they have…

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