Tag : Hospitality

Airbnb Bad Customer Support

What Airbnb did: I received terrible and fifty host room in Revere, MA last July 2021. Also, husband Gold wedding ring was stolen by other guest (we shared bathroom and kitchen). It happened just one night before we checked out.…

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Airbnb Complaint

What Airbnb did: Guest account got hacked, my property got booked. Airbnb cancelled, yet the 'fake guests' still came in and had to escorted by the police. Airbnb won't do a thing or compensate What would you like the company…

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Airbnb Bad Customer Support

What Airbnb did: An Airbnb host welched on the deal and refused me access to the property. Despite my best efforts, customer service just told me that a refund was at the discretion of the host and would not do…

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Airbnb Bad Customer Support

What Airbnb did: Complaint filed via Airbnb app Inbox system, August 7, 2021: I am writing to request a partial refund for the last four days of my stay at {{ address hidden }}, Austin, Texas (3-7 August). The trip…

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Airbnb Bad Customer Support

What Airbnb did: We booked an airbnb who advertised having 4 bedrooms and a full kitchen. When we got there, we realized the property had one 3 bedrooms and one of these 3 was actually a bunker full of clutter…

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Airbnb Bad Customer Support

What Airbnb did: We rented a place. When we got there a bed was broke, live electrical wires were exposed and the house was dirty. We contacted the owner who basically told us to fix the bed ourselves of we…

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Airbnb Bad Customer Support

What Airbnb did: i made a reservation the founds were discount from my account, the bank sent me the support document for the transaction, airbnb didn't do the reservartion and they didn't came back the money to me. Many times…

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Airbnb Complaint

What Airbnb did: I booked a reservation for a house in Big Bear, CA. This property was listed, under "Amenities" as having air conditioning. Upon arrival, there was a note on the thermostat control stating there was no a/c in…

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