Tag : Hospitality

Airbnb Collections Issues

What Airbnb did: We checked into a condo in Miami Florida on 7/21/21. We noticed an odor that smelled like mold, but weren’t sure if that was what we were smelling. The next night we went to cook in the…

Read More

Airbnb Bad Customer Support

What Airbnb did: I am a host and just encountered bad guests smoked marijuana in the house. Not hearing back from Airbnb safety team for a resolution. What would you like the company to do to fix the problem? I…

Read More

Airbnb Won’t Let Me Cancel

What Airbnb did: We booked travel to Italy prior to Covid (November 2019). In May 2020, the host offered to rebook for full pay within one year, as Italy wasclosed to travel. Now, our trip is coming end of August,…

Read More

Airbnb Overcharged Me / Hidden Fees

What Airbnb did: In June or May of 2021 My husband, Peter *****, made a reservation with AIRBNB at *****'s Out of the Blue beach house in Oak Island, NC, reference #HMNQSWDMY9. Shortly thereafter, before mid July, he attempted to…

Read More

Airbnb Won’t Let Me Cancel

What Airbnb did: I booked last week a place in Hollywood FLorida. Unfortunately, Covid 19 cases are soaring high in the area and I canceled my booking which is still 1 month from today. Airbnb only gave me a 50%…

Read More

Airbnb Bad Customer Support

What Airbnb did: I have an agreement I'm writing from the host to reschedule my trip but now she ignores my request and airbnb told me that they can agree with me to do something in writing buy change their…

Read More

Airbnb Bad Customer Support

What Airbnb did: The host agreed to compensate us in the amount of $1,725 for not being able to use a bedroom for 23 nights due to a leak in the ceiling. After we moved out, the host declined to…

Read More