Tag : Hospitality

Airbnb Complaint

they are refusing to pay me for a "perfected" check in reservation. they are violating their own caveat that spells up to a one million dollar host protection for all property owners that assures them all reservations honored will be…

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Airbnb Complaint

Made reservation based on “sleeps 8, 4 bedrooms”. In reality it is 3 bedrooms and a nursery. We canceled. The owner agreed to refund $1200 of the $1600 deposit. The owner never received any of the funds. AIbnb still refused…

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Airbnb Complaint

Cancelled Airbnb reservation within 24 hours of checking in because there was not the amenity that I specifically booked the propert for, a jacuzzi. The property was misrepresented. Airbnb is stonewalling me about the refund which I am clearly eligible…

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Airbnb Complaint

Airbnb is refusing to respect my non refundable policy and is charging me around $800 to be deducted from future payments. Also, they are refusing to reimburse me for property damages

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Airbnb Complaint

A listing they posted on the website was a fraud it's mention there are three bathrooms which actually there was only two Dimension There are 16 beds which actually they were only 10 it mention it has a hot dog…

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Airbnb Complaint

1) Air BnB has been fraudulently charging a card that has been removed from my account for 6+ months without my permission or consent, and continued to do so even after customer service repeatedly assured me this wouldn't happen.

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Airbnb Complaint

I made a booking for a unit in Puerto Rico and upon arriving the place was entirely trashed. After hours the host instructed us to go to a different unit and then the next morning the host changed the locks…

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Airbnb Complaint

Host committed theft of Guest property, then Host committed extortion by demanding additional money, other than shipping fees, to return Guest property. Airbnb never reached out to Host to demand return of Guest property, instead, Airbnb rebated 50% of replacement…

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