Tag : Hospitality

Airbnb Bad Customer Support

What Airbnb did: Scheduled to use house during jazz fest - New Orleans / Jazz fest canceled and rescheduled to different dates next year- Host originally offered credit on 9k paid - but them resigned offer . Left only option…

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Airbnb Bad Customer Support

What Airbnb did: On Wednesday, I attempted to contact Airbnb via their app regarding my attempt at a cancellation. After receiving no response after 24 hours, I contacted Airbnb’s customer support via phone on Thursday. During that call, I was…

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Airbnb Bad Customer Support

What Airbnb did: Lolita from Airbnb yesterday told my guest that was supposed to arrive today that his booking with me was being cancelled. And NO ONE informed me about this. Supposedly it’s a covid/health situation they are investigating, leaving…

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Airbnb Bad Customer Support

What Airbnb did: Airbnb is not honoring the Host Guarantee by refusing to FULLY reimburse me for damages resulting from an unauthorized party. They only paid me about $6K of $16K that is due. What would you like the company…

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Airbnb Complaint

What Airbnb did: TX was declared a federal emergency zone in February 2021, and we were not fully compensated our rent when we chose to leave. What would you like the company to do to fix the problem? Refund How…

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Airbnb Bad Customer Support

What Airbnb did: I canceled my reservation in London 7 weeks prior to my planned travel. I put down 50%, $1698.41. It says if I cancel before September 21 I get 50% back. The host and Airbnb won't refund me…

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Airbnb Bad Customer Support

What Airbnb did: First, I’d like to mention that I have been unable to use the living room area due to the couch being broken. I spoke with his associate about what time the handyman could come, and no one…

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