July 16, 2019

    Melaleuca Complaint

    On June 29, 2019, I requested that my Melaleuca membership be cancelled. On July 2, an order was placed without my consent. While I prevented them from charging my card for that specific order, I began being contacted (2-3 times) about my unpaid balance. Upon seeing that an order was placed without my permission, I immediately wrote to Melaleuca’s customer service e-mail and requested that the order be immediately canceled prior to shipment. In that same e-mail, I stated that I had requested a cancellation to my account a few days prior. I did not hear any response, until on July 8, I was notified that my order had shipped and I still had a balance on my account. Yet again, I asked them to c

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