June 8, 2020
I was kept almost 4 hours in store, than told my new promotional iPhone SE+4lines will cost me 590$, and I will have very fast unlimited internet on both my phones and two tablets for 100$/month. I feel pity for my time the manager trying to transfer me from another provider and paid, than looking for receipt demand explanation and ask a refund, and were rejected. Next day I calling to support…
June 5, 2020
It started 7 years ago when I first bought a smartphone oh, and I’m not the only one that these big money corporates such as Metro T-Mobile, not only are we charged a ridiculous amount for per month service but they also make potentially thousands more per month off of one number money, of selling our numbers to advertisers &/or politically motivated parties intern we are spammed or have advert…
June 1, 2020
In 2018 I ported over my number to metro from boost and was given a special off for porting over with amazon prime and never could use amazon. I spent months calling in, and would get people not in the US and who never cared about my concern. It’s 2020 now and still no amazon prime. Metro even had me call amazon and cancel my account directly that way we start over and it was never completed. I didn’t even understand why I had to call them in the first place. I really need help cause my money is not appreciated nor me as a customer.
May 31, 2020
It started when my Boyfriend and I decided to go into a MetroPCS IN NORMAN, OK on May 2nd and we had talked about getting new phones, according to the paper work the phone would cost $90 on new lines so we asked how much would 5 lines be with the 5 Samsung A20’s we where quoted around $1000. We looked at each other and was like well… that’s not do able. So we regrouped and decided to get 2 Samsung A20s and 3 “free” phones that should drop the price. I’m certain that he claimed the activation was $30. look online its $15 activation per line on 5 lines and $180 in phones ok and add one month of service $150 = around $400-$500 at most with all the hidden fees and what not. Well we got up t…
May 28, 2020
I went to buy a pet tracker from metro. Ad says it’s free I pay tax, on $100 plus activation,$15.00 I was charged $67.00. this included 1mo service$10.00. called Metro, they received $29.00. I was overcharged. They store refuses to give me the owners name, says bill looks correct that activation was$25.00. not what the ad or metro says
May 27, 2020
On May 26 I showed up to metro pcs at 750 to switch service from boost to metro. I just came from another store that was entirely sold out of phones so I had to drive extra. I told the guy in the store that I just came from another store but he said he didnt want to stay late amd refused me service
May 26, 2020
It started after my wreck I needed a new phone employee talk me into Motorola Moto g7 power I already had to return this phone once to them for a new one got charged and I’m still having problems with this phone. Won’t allow me to system update keeps kicking me out of my apps all the time. Samsung was a better phone. I never had so much problems with a phone or service than this one. Sometimes it won’t ring and I have time on it. All I want is another different better phone than the one I got stuck with
May 25, 2020
Began April 3 2020. I was told that my plan included Prime Video.It DOES NOT. I can only use Prime with my wifi. I have use ALL of my data so was charged EXTRA MONEY for hotspot . I didn’t think I needed to pay until next bill
My phone was suspended for $5.
I called store, CS hung up on me.
Now I do not have phone or PR IME and I am paying highest rate.