What Optimum did: January 2022 I installed internet through Optimum AFTER applying to program for free or discounted service (Shopping for service providers almost 4 months since moving here) Eligibility & application confirmed before contacting Optimum so response was '1-2…
What Optimum did: The company is charging me for services not ever received What would you like the company to do to fix the problem? Submitted by: Anonymous in New York | Read more Optimum complaints Tell us your Optimum…
What Optimum did: I used to have optimum service, but I got disconnected from the internet for no good reason, I didn't have internet for 2 weeks, and I use most of the internet services to work from home, so…
What Optimum did: I have an Optimum residential account. I was ask if I wanted a mobile account in which I said yes. Short back story was, I had Verizon mobile for 14 years and was thinking to move to…
What Optimum did: Classic bait and switch. Never got my ACP credit applied even after submitting the correct information and changing my account to another to reflect credit. Since March 2022 the cust. service reps have given me all the…
What Optimum did: Hi, I signed up with optimum back in September and I had promotional gift card for 200$ which I was supposed to receive end of December. It's been 6 months since I was supposed to receive it,…
What Optimum did: I just got service with optimum mobile and have n not been able to make any calls without being cut off from my party I’ve had service technicians but nothing happened service still the same. But still.…
What Optimum did: When I signed up for optimum I was promised a 200 dollar gift card, that I didn’t have to do anything for, just keep my account in good standing for 3 months and it would come in…
What Optimum did: my service address is {{ address hidden }}, piscataway, nj-08854 i have service issue since i have upgraded my service for 300mbps to 1gbps service from november 2021. Every single day since i have upgraded my service…
What Optimum did: Parents paid over $200 in advance then canceled the service. They acknowledged there’s overpayment but refused to refund the balance after I made numerous phone calls. There was always the case was documented then was never contacted…