February 25, 2020
Someone broke my window of my car, setting off the alarm. The vehicle immediately shorted out and my car was unable to turn on. The issue was found to be the conjunction box in the electrical wiring of the car. No one has touched the electrical components of my vehicle besides Getaround when they installed and uninstalled the Getaround Connect device. This is a 2019 Toyota Rav4. Toyota believes it is highly likely it was due to improper installation.
February 18, 2020
At issue is a $59.04 fuel surcharge which was tacked on to my final bill after I had returned the car with a full tank of gas, and had left the gas station receipt in the vehicle proving that it had just been topped off. The fuel indicator was actually past the 8/8 mark when I returned the vehicle. I dropped off the vehicle in the return area, handed the key to an Avis representative who told me that everything was good and that I would receive an email receipt. It was after receiving that email that I noticed the surcharge, which had not been disclosed while I was at the Avis location.
February 17, 2020
Today, Monday February 17th,
February 12, 2020
Given a unsafe vehicle charged for not refueling funds not returned
February 8, 2020
My vehicle was damaged at my apartment complex during a repossession of somebody else’s vehicle that was a truck from Enterprise that my neighbor rented and parked it so close to my vehicle I guess they had been trying to repo it but they couldn’t get her truck out cuz it was parked so close to mine I have it all on videotape from the apartment complex video camera they went ahead and try to move my vehicle and damaged my vehicle pretty bad and I have spoken with Enterprise and made a police report this happened on January 7 2020 at approximately 4 a.m. I have it all time stamped on the video
February 6, 2020
Dear Mr. Wilder,
January 31, 2020
I paid 1 week for my sons rental car. Because he was waiting for his Bank of America card.He gave his new card information to Hertz. They continue to charge my card. Bank of America reversed the charges and told me not worry anymore , Hertz has to physically run my card which they did not. 30 days later Christmas morning they charged my account $2,300.00.
January 22, 2020
I took a rented car on Jan-12-2020 at JFK Airport. The representative told to take any car parked on the alloted slot. I took the car and returned at Philly Airport and they did not checked the car at the time. Suddenly they charged me with $400 since they found cigratte ashes inside the car. I do not have smoking habit.
January 22, 2020
I had to take my car to the body shop because one of the renters had damaged my vehicle. Getaround had sent there Adjuster and and sent the quote to the body shop and to me. But they never ended paying for the damage. They left me hanging. I’m extremely disappointed and disturbed.