February 6, 2020
Suntrust Bank has allowed ofther companies to change fees on my account aleast three to four times between 2018,2019 and 2020 without any legitimate explanation!!! I have received only goggle information on the phone with a little lack of sympathy!! I am still charged various over draft fees of $36.00 each and the only way they are removed is if I ask!!
January 30, 2020
I have exhaustive letters with dates times and people I’ve spoken to that I’m happy to provide. Long story short, In September 2019 I was contacted by Suntrust to verify a suspicious purchase. I was not making said purchase, so the card in question was shut down, I destroyed it, I changed all of my online banking details, and received a new debit card 2 weeks later. Fast forward to December 2019 and I noticed a pending charge for Amazon that I did not make (reoccurring Prime subscription, however my prime subscription renews in August, and is for a different amount). I called Suntrust immediately and was told to “wait and see if the charge posts, then we (suntrust) will notify you if it does
December 17, 2019
suntrust expediting my funds that i won from the lottery I recently won the lottery and started the process of closing on my home. I went to cash the check at the suntrust bank and was told i had to deposit which was a lie. The check as not suppose to be deposited it, lottery banks with suntrust so it is a “on us” check the fund could be verified and cashed. Suntrust closed the account down the next day a froze my funds, they told me they would close the account for 5 days and then release the funds by check after 7-20 days. I was assured that since it was bank error they could get me the fund faster and release the hold so that i could obtain my funds. When the day came no one knew what i w
December 14, 2019
It started about three months ago when SunTrust randomly gave $1252.38 of my money to Sprint. I called sprint and they said they did not drafted and I do not always in that money which I already knew and told SunTrust SunTrust would not give me the money back till after seven days. In the meantime they forced me to open a new account and which I transferred $1200 to that night that it was opened on the phone and they proceeded to lose that money and give it to other people it took them another seven days to even figure out where they sent my money. I’m a single mother who has been disabled by a spinal cord injury and cannot afford to have $2400 of my money tied up in a bank that can’t get th
October 16, 2019
The company has been holding my money for two weeks and they are not telling me why and how long until it will be released to me.
October 12, 2019
Closing my account and refusing to give me my fund that was depositors and cleared, stating I need to have the party that gave me the check to resend it and send other form of payment
October 9, 2019
This is a complaint against SunTrust bank and it’s unscrupulous,inhuman and unethical business practices. SunTrust bank is closing my checking and savings account without giving me any notice or reason why they are closing my account and they are not letting me access my account whatsoever and they also blocked my debit card for me not to spend my own I repeat my own money. There were several transactions on my account that that needed validate on just to make us I was the one making those purchase which I validated and they are still bent on shutting down my account. Right now I am out of state with no money and food to eat for several days now and cannot do anything nor move anywhere as a
September 24, 2019
I open a new account with SunTrust bank and deposit my Income taxes check in my account they said I couldn’t withdraw from it til the next day which I did only half of the amount.4 days later went to withdrawal some more money but they said my account had been close and they would have to send me a check of the remaining balance out to me in 25 days it’s been 33 days I still don’t have my money and they say they don’t know when they will be sending it out I need help can you help me get my money back