What Metro by T-Mobile did: My name is Crystal ***** , I’ve been a loyal customer at Metro for over 2 years . I am not and have not been set up for Autopay . This is the second time…
What Metro by T-Mobile did: My name is Crystal ***** , I’ve been a loyal customer at Metro for over 2 years . I am not and have not been set up for Autopay . This is the second time…
What T-Mobile did: A PAYMENT WAS RETURNED AND THEY WAITED A MONTH TO TELL ME AND EXPECTED ME AS A VALUED CUSTOMER OF 4 YEARS TO PAY IT RIGHT AWAY! NOW THE DISCONTINUED MY SERVICES AND IM LEFT WITH NO…
What T-Mobile did: 4/14/19 around 5:45pm I entered your store with the intention to pick up a sim card for the mobile internet line I had activated earlier in the day. I was "assisted" if that's the word to call…
What T-Mobile did: I switched to T-mobile on Sept 4. When we left the house on Sept 13 we realized our phones did not work. First we thought it was us. On Sept 14 we realized that the T-mobile map…
What T-Mobile did: I was told my I could get a 3rd line for free by 2 people have all screenshots of everything I leave the store with thr phone and they call me to tell me they made a…
What T-Mobile did: I called tmobile to cancel my account. The customer service representative told me my balance are paid. That was on May 2021. They used auto pay and took 160 on June 2021. I called again and talked…
What T-Mobile did: I’m with I’m done dealing with T Mobil and College Drive they are not getting any results to me I was gave them my iPhone 8 and they were supposed to trade it in and I was…
What T-Mobile did: I purchased phones but lived where they did not provide service for. I was informed I should have not been offered the plan because of no available towers and told I would be given lifetime guarantee they…
What T-Mobile did: T-Mobile representative (Paul, Customer Service Center Philippines) arranged for me get a iPhone 11 at no cost except me to turn in existing phone. He worked this out with his manager after he mentioned my father and…
What T-Mobile did: They offered free t-mobile digits lines when they started the DIGITS service and they they randomly started charging--their explanation is that they are sorry the free promotion is not available anymore, but the lines were advertised as…