February 23, 2020

    H&R Block Complaint

    Paid for tax preparation and filing. Now I get a letter from the irs stating they were never filed! I have the packet from them saying it was filed electronically

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    February 21, 2020

    H&R Block misled by sales reps who charged me hidden fees

    Previous employer had a health saving account they put money on it every month …every employee had this set up for them ..basically it was free $$ about 40 a month ..it was like a credit card ..well tax lady year said I didn’t use it for medical which I don’t recall so I got taxed for it…so I had my usual tax lady this year look at it and fixed it so I am getting that money back …my main issue is I want reimbursed for the 400 I paid to have my my taxes done by this idiot lady who was very very misleading

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    February 19, 2020

    H&R Block wrongly sent my account to collections and hurt my credit score

    The H&R block in Regina SK at the McCarthy location wrongly filed my taxes. I am apart of the Sask graduate retention program and i am eligible to receive 6,400 over a span of 7 years. BUT Alma submitted $4,000 right of the bat when she was only supposed to submit $640. Then i got a letter for corporate office saying I owed them over 3K… I went back to Alma at my local H&R block office and told them they needed to fix this. They said everything was fixed and i no longer had to pay this amount. Yet now corporate office is sending this 3k to the collections agency when i was told a completely different story.

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    February 15, 2020

    H&R Block misled me with false advertising and sales reps

    Wouldnt let me change angents who was making too many mistakes and scaring me no did things without my knowledge i called for help over 10 times no help made several complaints no help my refund was then flaged and had to call the irs and 9 week delay additional time wait .

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    February 15, 2020

    H&R Block misled by sales reps who overcharged me

    Bait and switch. They said that they would file my federal and state taxes for free $0, then charged me $107.

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    February 11, 2020

    Liberty Tax Service overcharged me or charged hidden fees

    I was scammed by Debricka Jones. I went to her office in Stafford Texas and she prepared my taxes for me. During this time her exact words to me were your refund is 1300 dollars. I said ok. We then went through the process of signing the papers on her computer. After I left the office I was looking through my copies and i saw that my actual refund is 2240 and she decided to give herself 800 dollars for her hour worth of copying a few number from my w-2s into her computer. This is crazy. If she would’ve told me my refund is 2240 and im paying almost 1000 dollars in fees I wouldve said no and did my taxes somewhere else.

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    February 11, 2020

    H&R Block Complaint

    I’m on social security disability. I don’t receive enough money to even file taxes. My daughter is attending school & uses my information. She understood that it wouldn’t cost to fill mine out since she was having hers done. They prepared these & is charging $75.00. I can’t afford that but we need the paperwork for her schooling. So, it will have to be paid

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    February 10, 2020

    H&R Block misled by sales reps who charged me hidden fees for a product that wasn’t what I was promised

    On 1/21/20 I filed my taxes in an H & R Block office. I was charged $402 for their services. My income was below $21,000. When I asked why the fees were so high the agent guilted me into signing, even tho I really didnt want to. I was also told the fees would come out of my Federal refund, but they were taken from my State which was only $546. The paperwork sent home says the State refunds are free when you file Federal so how can they take fees out from a free service? It’s very misleading!

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    February 8, 2020

    Liberty Tax Service Misleading offers by ads or sales reps who overcharged me for service that wasn’t what I was promised

    2 years ago liberty tax promise me lower rate that they did not stuck with then I stop filing last year so this year they sent me a 30 percent off to come back I came back and no 30 percent was off plus they closed my taxes without the rapid refund then they filed me as single I’ve been household for years.

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