July 28, 2020

    Vivint Collections Issues

    First, it was not clearly defined that there would be a five-year equipment contract involved with agreeing to services. After about two years of receiving Services from Vivint, my family decided to move into a larger home which ended up being a rental so we were unable to transfer the services and then was advised…

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    July 27, 2020

    Vivint Won’t Let Me Cancel

    Called within their 3 day window to cancel after being told it was the fastest way to cancel. The guy hung up on my husband and called me then hung up on me. Said he called us both back and left a voice mail but we don’t have a voicemail nor callback. We emailed. We…

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    July 21, 2020

    Vivint Bad Customer Support

    Alarm never worked correctly and had issues with cameras since the beginning and we were told the cameras would work if our electric went out and we were told after our contract was up we can still use the cameras even thought I wouldn’t want to they are crap. What would you like the company…

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    July 15, 2020

    Vivint Collections Issues

    I moved out a home I was renting for over 11 years to relocate to a different state, but had to move in apartment first to build my credit back up, asked giving could I transfer my service, but they would not let me, tried cancel services, still wouldnt let me but continue to bill…

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    July 13, 2020

    Vivint Complaint

    07-13-2020

    Vivint installed a home security system. The installers used a laptop to complete electronic forms for my signature. I had to sign electronically on three document sets on three seperate occasions. They told us there was some kind of a problem. It looked like the same forms being signed, but I really don’t know. I asked for a bill of sale, a receipt to document what equipment …

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    July 9, 2020

    Vivint Product Wasn’t What I Was Promised

    I have their product in my house they got my hopes up saying I was save so I put my life in their hands for my safety and not knowing The my services got turned off They set me up for failure knowing I have kidney failures problems

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    July 5, 2020

    Vivint Complaint

    Vivint sales representative showed up at 8pm and used pushy tactics, although we were both obviously uncomfortable. We felt steamrolled into switching from ADT to Vivint. Ended up with a 5 year contract, during which time charges increased, and we were told we were unable to cancel the contract without paying off what was owed. At some point, 9 months were mysteriously added to our contact term…

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    July 5, 2020

    Vivint Bad Customer Support

    My name is XXXXXX and I want to share with you this detailed account of the 20-month nightmare I have been living in XXXX, Maryland, with thanks to a company that I warn you to stay as far away from as you can possibly get; Vivint Solar. It is unacceptable that a company not only be permitted to violate the law, but as a result, being the cause of a homeowner the loss of her home.

    October 2, …

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    July 3, 2020

    Vivint Won’t Let Me Cancel

    I was tould by the salesman I can cancel the monitoring at any time. But not the equipment do to being a line of credit. I signed on a tablet that the salesman scroll through quickly. I did not get to read anything about not being abal to cancel the monitoring. I set my own alarm off multiple time. Did not get a call. My 13 year old sons also have set the alarm off. Never did I receive a call. …

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    June 30, 2020

    Vivint Won’t Let Me Cancel

    A customer representative named Amy from vivint told me that there is a 30days trial period for the vivint home security system and that I can cancel it anytime within those thirty days and they wouldn’t charge me, and NO OBLIGATIONS at all, I was already planning on purchasing a security system for my home and so I thought I would give it a try but later on in the month I found a much cheape…

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