What ADT did: ADT puts me on hold for hours to cancel and despite emailing them at the email the rep provided, they are still charging me monitoring services since 6/2023 and refusing to cancel my account. I do not have a contract with them. Submitted by: Anonymous in Georgia | Read more ADT complaints […]
What ADT did: My 84-year-old mother purchased an ADT camera advertised on TV for $30 a month. When the ADT installation team arrived at her apartment, they began installing magnetic sensors on every window and door, along with an alarm panel, without clarifying the additional cost for these features. The bill ended up being $120 […]
What ADT did: Is about fees related to the cancellation of an ADT security contract agreement of my 84 years old mother. it was not adequately communicated that the signed papers for receiving a security camera represented a binding 36-month contract. They created an email account without her consent and was charging her more money […]
What ADT did: They have been charging me for years . They won’t help me unless they get money . When I pay them because they assure me my services will work properly they want me to do all the work . They won’t send anyone to fix the problems and the alarm goes off […]
What ADT did: My equipment from ADT was faulty from installation and technicians came out to my house several times to no avail. I finally cancelled my contract after 23/4 years. Fire and police dept came to my house several times for false calls from ADT and threatening me to pay for further calls. I […]
What ADT did: ADT Technician accidentally broke my car window and I have been without my vehicle for 5 days and NO ONE has reached out and I am unable to go to work! Submitted by: Anonymous in California | Read more ADT complaints Tell us your ADT issue
What ADT did: My husbands agent, Jaxon *****, attempted to use my credit and my father in law’s credit without their knowledge. This is a felony and it is illegal. When he checked my credit score, it dropped it and proceeded to lie about doing so. My credit has suffered because of this. Submitted by: […]
What ADT did: Not producing enough solar as promised. It took 1 1/2 Years to get connected. Panels not installed properly. Lost 2 panels due to wind 2 mo ago. Still not fixed . Can”t talk to customer servive. We financed insulation for our home. They said they would refund money. No money and can’t […]
What ADT did: Estoy usando AdT desde el 2021 en noviembre del 2022 mis camaras ya no funcionaron. I am paying my bill month by month and have called many times to have my cameras fixed but they do not listen to me, we are in August 2023 and someone tried to enter my property […]
What ADT did: My wife signed up for ADT when I was out of town to protect the her and the kids. They sent a system that was impossible to install herself, so she never installed it. 3 YEARS LATER, it is still sitting in our closet, unopened, and ADT refuses to let us out […]