What Airbnb did: I was stuck in a scary house with drugs and non compliant living conditions – I was told that heat is an aminity when it was freezing cold… There was an air mattress with thin blankets and I had no protection from the cold at all on my last night – had […]
What Airbnb did: AirBNB did not abide by their extenuating circumstances policy. The host refuses to provide me with a refund for services that were not rendered due to extreme weather conditions outside of our control. Submitted by: Anonymous in California | Read more Airbnb complaints Tell us your Airbnb issue
What Airbnb did: I booked a stay, spoke with the host and paid in full. All within the 24 hour policy period. 3 days later I was denied for a resisting arrest ticket over 10 years ago. I’m traveling with my wife and 10 kids. I think because of my profile picture having a Mexico […]
What Airbnb did: Airbnb has suspended my account as a host and a guest and has not provided valid reason. They said due to identity reasons but I uploaded my correct drivers license and address information I have reason to believe someone is doing identity fraud against me or Airbnb as a company is discriminating […]
What Airbnb did: 12/24/22 Fire at my home in Albrightsville PA. I have been denied my claim even with substantial evidence which includes video and audio that the renters were negligent. We also have a witness. I have a time line photos, videos and audio. Please help, I feel as if I am being taken […]
What Airbnb did: My wife has stage 4 ovarian cancer so I rented an apartment for 30 days in Curaçao that promised serenity and tranquility. The owner failed to tell me there is a major construction project directly adjacent and 30’ away where workers can look directly onto the balcony and where we woke 6 […]
What Airbnb did: I had a guest flood my airbnb over christmas. They left a faucet running and left the house. Over 1200 sq ft was flooded. All of the floors had to be replaced as well as all of the base kitchen cabinets. I’m out in over $24K of costs/repairs/lost rent. They officially denied […]
What Airbnb did: Host rents out several listing at house that had air quality issues so severe that, even with the windows open and our (self-brought) filter running, a disabled pregnant woman and her non-disabled/healthy husband both struggled to breathe and then experienced health issues for over a week from a single night spent. Airbnb […]
What Airbnb did: I was charged $400 in cleaning fees associated with my service animal after a 3 months stay Oct 26 2022-Jan 26 2023. The host originally requested $250. Host then cancelled that request and resubmitted a new request for $908.50 with no explanation as to the difference. Then the host submitted a fraudulent […]
What Airbnb did: When I checked into the room at 4 pm it was not cleaned. The inside and outside to include the spa was dirty, the spa smelt like a fish tank. They did have the room ready by 5 pm but continued to work on the spa until 545pm. That night when we […]