What Airbnb did: My issue with Airbnb is how do they know the rental properties are safe and secure for their guest? Do they have representatives that check these properties for their guest safety. Is this app a shield for scammers who claim that their property are secure and safe when it’s not? Submitted by: […]
What Airbnb did: Filed a claim for a guest who broke furniture and caused thousands in documented damage. Been two months and have no word back from Airbnb after 30+ calls to resolution center. Submitted by: Anonymous in Alaska | Read more Airbnb complaints Tell us your Airbnb issue
What Airbnb did: The reservation been unlawfully altered without my consent or knowledge. I spoke to supervisor Maria. I recorded this conversation. She was lying to me multiple times. She was very unprofessional and one sided. Im not sure she was defending the error made it by ambassador or was on the guest side. She […]
What Airbnb did: I was at an Airbnb with a host who has a record ( I didn’t know at the time). The reservation was for 38 days. She locked me in the apartment for 24 hrs with no food, water or electricity on the first day. I called her, she refused to come and […]
What Airbnb did: We checked in on September 10th. On September 22nd, we noticed the hidden camera and nude photo in the kitchen as well. We called AirBnb immediately to report this, I believe we spoke with Danika, in which she asked for photo proof of both, we submitted those. We asked if we needed […]
What Airbnb did: I recently became an Airbnb host to rent out my apartment. After completing all their lengthy forms and processes, my property got listed on the Airbnb platform. However, a few days later, I received an email from Auth Bridge, stating that they were the background verification app for Airbnb India and requested […]
What Airbnb did: I was kicked out of an airbnb after having an “unauthorized visitor” and I left with no issues, but the host accused me of stealing, threatened to call the police, and acted as if I made her feel unsafe (me and the visitor are both African Americans and the host was not). […]
What Airbnb did: Guest reserved home for 2 weeks over Thanksgiving/busy season for $5,600. Check in was at 4pm. They check in early at 3pm. They notice my boat is docked and call Airbnb to cancel saying there’s no room to dock their boat. Airbnb cancels their reservation without ever contacting me. The guest had […]
What Airbnb did: I asked for host to clean the place due to loose change laying about and my two year actually getting ahold of some. And the place had mold as well Submitted by: Anonymous in Kentucky | Read more Airbnb complaints Tell us your Airbnb issue
What Airbnb did: Airbnb refund guests $800 the first time and $3,000 yesterday. The guests are beating the system filing complaints to Airbnb to get their money back. Airbnb does not take into account the truth of statements made by guests or the owners. It’s only the guest they want to please by using owner […]