What Brinks Home Security did: Brinks home security failed to provide the adequate services i initially signed for with Lux security system that sold the contract over to brinks. Time after time calls we’re made technicians were sent out problems was never solved verbally technician stated they didnt manage that type of security systems and […]
What Brinks Home Security did: Starting a day after my contract with Brinks expired I have been getting a beeping sound from my alarm system that goes from 4am to 6am. It never happend prior to my cancelation of my contract and I don’t know who to contact to end it. Submitted by: Anonymous in […]
What Brinks Home Security did: I have had Brinks home security in my business for the last 4 years or more, in October 2022 I moved to a new location and canceled the service with Brinks. I have called the company several times to cancel the service that I dint have it any more since […]
What Brinks Home Security did: I called to cancel my Brinks service onFebruary 24, 2023. I was told they will send an email within 2 days which will take up to nearly an hour to complete with a link, if not used within a very short time, I would have to start all over again. […]
What Brinks Home Security did: They misled me on a contract extension. I was in a contract and then they claim I made extensions that now show that I have 56 months left on my contract. It was an apparent gambit to get me to go from $49.99 steadily going up to now I pay […]
What Brinks Home Security did: To whom this may concern, My account (********) was turned over to a collections agency. Im concerned because I have been a customer with Brinks for several years and never had an issue until I complained about the bill being too high. I was then harassed by customer service to […]
What Brinks Home Security did: We had this system for 20 years the system needed to be up grade for 2020 They were supposed to send some one out . Two years passed and no has come to upgrade the system . We wanted to cancel they are giving us the the runaround . Send […]
What Brinks Home Security did: he property in question is Mint Hill 28227 2012 We purchased an Alarm system from Monitronices with a 5-year contract. The current equipment located at this property is paid off. In 2021 the property became a rental. Without my consent and knowledge Brinks forced the tenants to sign a 2-year […]
What Brinks Home Security did: They installed the system in June 2022 and haven’t been back to complete the installation after months of being given appointments they always cancel them last minute and give me later dates but still never have shown up since the installation date. I am paying for a service that isn’t […]
What Brinks Home Security did: I was without monitoring for 18 months, they could not send a technician out, they did not have one, I stopped paying them after a year of no monitoring and they started the hurrassment in phone calls everyday and collection letters, at least 100 calls and 20 letters. Submitted by: […]