What CenturyLink did: Centurylink transferred my account to a company they wholly own as I moved. They do not offer service at my current home, and have made it impossible to cancel. They continue to bill since July of 22. They only offered to give me a credit for the billing and everytime I call […]
What CenturyLink did: I have had years of terrible service from Centurylink. Most recently after the rollout of their “new and improved” email. Non stop problems since going live mid October 2022. Reoccurring problem of not being able to send emails as the “COMPOSE FEATURE DISABLED…SUSEPCTED SPAM…CONTACT CUSTOMER SUPPORT”. I have submitted over fifty tickets […]
What CenturyLink did: Starting in Feb of 2023 CenturyLink has begun to charge me $1 plus 6 cents Idaho tax for paper billing. I never opted out of getting paper statements and I have never had a company charge me to send me my bill. I think this is an unfair, illegal practice. Submitted by: […]
What CenturyLink did: On February 2, my appt was cancelled without formal notification. I took a day off from work to ensure I was at my home for services. The following day, they also did not show up to my scheduled appt, and it was rescheduled again. I took time off from work to wait […]
What CenturyLink did: Centurylink decided to swap internet carriers which is now Brightspeed. We are being charged for a device that is ours $15 each month for the past 6 mths now. Tried explaining this to the company and claims its policy that they have to charge. We paid 3 installments of $33 for 3 […]
What CenturyLink did: All of my personal information was stolen, CenturyLink was suppose to connect my internet Since January 5 2023 then it was sent a modem, then the date was pushed back to the 13th, then it was pushed back to the 20th, but I received another modem in which it didn’t work at […]
What CenturyLink did: Century link incorrectly sent a bill to collections, admitted to it and is now attempting to not only charge me on their end but adjust the amount with collections. Submitted by: Anonymous in Arizona | Read more CenturyLink complaints Tell us your CenturyLink issue
What CenturyLink High Speed Internet did: I can not get any help with my internet. I get the run around. Scheduled an appointment for today, no on showed up, try to call, no human, tried chatting, keep getting passed around, Customer service ******. I just need help with my internet. Why cant I get ahold […]
What CenturyLink did: We were a customer of centurylink for years and then they fell apart. In fact about 5 years ago, our gated community threw them out, and we were the only customer they up till a few months ago. 1) Constant disruption of service, then no service for over 3 months 2) We […]
What CenturyLink did: For the last 5 years I have been paying for internet service at my new home and only getting half the speed which I was contractually paying for. On 3 occasions a technician was sent out to repair it. And on the last one the techician informed me the reason I hadn’t […]