What CenturyLink did: Centurylink refuses to send a tech to fix the problem. The internet never works consistently. They refuse to fix the problem causing missed days at work, and inability connect with the outside world. Submitted by: Anonymous CenturyLink customer in Gregory | Read more CenturyLink complaints Tell us your CenturyLink complaint Read More: […]
What CenturyLink did: I just discovered that they have been charging me for “@ease standard” monthly charge since 2020. It was originally $17 a month and recently $19.99 a month. When I enquired about it, they stated it was discontinued but I was still charged! I have recently had the charge removed from my bill, […]
What CenturyLink did: I signed up for centurylink 40mbps in 2017-18. They combined 2 20mbps connections into 1 40mbps. In 2019 aug it stopped working. I called in and they claimed an error was made adding lines to a new apartment complex and service was knocked out. They said I would be refunded I just […]
What CenturyLink did: We have essentially the same internet speed now as over 20 years ago. Would love to actually get 1st world speeds here in the US suburbs one day! We cannot get cable, have no cell signal alternative, Starlink isn’t available here and Centurylink will not support/maintain their copper DSL lines–which is all […]
What CenturyLink did: lied about my service being on after taking payment terminated my service before next bill. Still lieing about restoring my service. Targetted me and discriminated against me. Placing notes on my account. Stop doing business Submitted by: Anonymous CenturyLink customer in Chandler | Read more CenturyLink complaints Tell us your CenturyLink complaint […]
What CenturyLink did: I am a restaurant owner in Scottsdale Az. I contacted century link about my business phone not working. I spent over 7 hours on the phone with them trying to resolve the issue with no help at all. They told me to take care of the issue on my own. I lost […]
What CenturyLink did: On 3/12/2022 our landline went out. Dial tone only returned 3/16/2022, but we were not able to receive calls. I spent several hours trying to work through CenturyLink’s terrible customer service, only to be hung up on, or discontinued web “chats” and texts. On 3/22/2022 we were told to remain home and […]
What CenturyLink did: When Century Link severed shared billing with Verison my auto pay became severed as well. I called to reinstate my service and asked if I could reistablish auto pay. Although nobody seemed to know how, my account was ajusted to omit late charges. I also signed up for an on line account […]
What CenturyLink did: Have been a customer for 4 years and our internet has been horrible the entire time. Recently ordered a new modem and was quoted $200 for it but was told since I’ve been such a loyal customer, they would give it to me for $100. When the new modem arrived, it was […]
What CenturyLink home phone service did: CenturyLink says that they provide home phone service in citra fl 32113 in Marion county fl they did credit check said I passed all checks then sent a contractor to hook up service. The contractor told company he could not hook up service because the phone company line out […]