What CenturyLink did: Centurylink was suppose to transfer my phone # to the new apt September 6th. They were 3 days late and they activated an unknown # NOT my #. They are still billing me. What would you like the company to do to fix the problem? Submitted by: Anonymous in Colorado | Read […]
What CenturyLink did: Lack of reliable phone service anywhere from 1 thru 47 days at least 10 times over the past year. But issue has been going on for over 7 years. I do not subscribe to cable or internet , I only have a land line service. I always pay my bill on full […]
What CenturyLink did: I’ve been paying for 10 mbps for 5 years, and they had my box limited to 6 mbps (the whole time?). Charged me rent on a modem that has been outdated since 2017, but never replaced said modem despite service problems. I cannot see/get a current bill. I did not have sufficient […]
What CenturyLink did: About 18-months ago I moved, and was compelled to use CenturyLink as my internet provider. As with my previous internet provider, I applied for and received from the Federal Government access to the Federal Broadband Allowance. I have submitted the authorization four separate times. CenturyLink does not respond to my applications and […]
What CenturyLink did: I experienced fraud after a disgruntled CL employee stole my identity. This was after changes on my account were made without my request. What would you like the company to do to fix the problem? Submitted by: Anonymous in Arizona | Read more CenturyLink complaints Tell us your CenturyLink complaint Read More: […]
What CenturyLink did: For 3 years the CL land line only has incoming voice 50% of the time. They have been unable to repair it, but I figured a way to prove the problem by eliminating some services, proved it to their “customer advocacy dept. = Vanessa” . The problem went away with the services […]
What CenturyLink did: I have been billed for service since Oct 2020 at $65/mo after I canceled. They agree that I cancelled. In Mar 2021 I called again to cancel and they refunded me the months since Oct 2020, but STILL continued to bill me. In Oct 2022 they again agreed that I cancelled twice […]
What CenturyLink did: Our phone lines have been down for weeks at a time in 2022. We cannot work from home. We are interpreters. What would you like the company to do to fix the problem? Submitted by: Anonymous in Florida | Read more CenturyLink complaints Tell us your CenturyLink complaint Read More: Here’s How […]
What CenturyLink did: CenturyLink is charging me for more than a year of services I did not receive. I canceled my services more than a year ago. Chatting with an agent today, I was told they can cancel today. What would you like the company to do to fix the problem? Submitted by: Anonymous in […]
What CenturyLink did: I had called to cancel our landline, and was told it would drop our charge to 35.00 a month, a service man took it upon himself to cancel our order and turn off our wifi causing me to miss work, and not be able to use my laptop and iPad for work […]