CenturyLink

CenturyLink Complaint

What CenturyLink did: Centurylink transferred my account to a company they wholly own as I moved. They do not offer service at my current home, and have made it impossible to cancel. They continue to bill since July of 22. They only offered to give me a credit for the billing and everytime I call […]

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CenturyLink Complaint

What CenturyLink did: I have had years of terrible service from Centurylink. Most recently after the rollout of their “new and improved” email. Non stop problems since going live mid October 2022. Reoccurring problem of not being able to send emails as the “COMPOSE FEATURE DISABLED…SUSEPCTED SPAM…CONTACT CUSTOMER SUPPORT”. I have submitted over fifty tickets […]

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CenturyLink Complaint

What CenturyLink did: Starting in Feb of 2023 CenturyLink has begun to charge me $1 plus 6 cents Idaho tax for paper billing. I never opted out of getting paper statements and I have never had a company charge me to send me my bill. I think this is an unfair, illegal practice. Submitted by: […]

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CenturyLink Complaint

What CenturyLink did: On February 2, my appt was cancelled without formal notification. I took a day off from work to ensure I was at my home for services. The following day, they also did not show up to my scheduled appt, and it was rescheduled again. I took time off from work to wait […]

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CenturyLink Complaint

What CenturyLink did: Centurylink decided to swap internet carriers which is now Brightspeed. We are being charged for a device that is ours $15 each month for the past 6 mths now. Tried explaining this to the company and claims its policy that they have to charge. We paid 3 installments of $33 for 3 […]

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CenturyLink Complaint

What CenturyLink did: All of my personal information was stolen, CenturyLink was suppose to connect my internet Since January 5 2023 then it was sent a modem, then the date was pushed back to the 13th, then it was pushed back to the 20th, but I received another modem in which it didn’t work at […]

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