What Charter Spectrum did: I was going to pay my bill at spectrum and seen that I owe $2477.77. I tried calling spectrum was put on hold for half an hour as the agent was checking why bill was so hi! When last month it was $0. Here to come find out for some reason […]
What Charter Spectrum did: I transferred my Spectrum internet and landline telephone service to FI OS on February 16. Today Spectrum customer service ***-***-****) informed me that they do not prorate their bills and I would be billed for the entire billing cycle that began Feb 22 even though they had not provided any services […]
What Charter Spectrum did: I have two houses main one in 90077 they claim personal service and a secondary in 92262 vacation home which they have been classifying as business. When noticed it 5 years ago I called them and they said it was I had substantally more services at my vacation home. I let […]
What Charter Spectrum did: As a member for i going on I think 4 years now. The best spectrum was allowing my husband and i was unlimited service for 3 devices at a price of 49.99 a month for each device. I escalated a claim and this is all they offered for spotty service. I […]
What Charter Spectrum did: I requested to transfer my account to my roommate. Upon initiating the process, spectrum locked my online account. When I called spectrum, they told me to go to a spectrum office with my roommate. At the spectrum office, their agent advised me to close the account and let my roommate open […]
What Charter Spectrum did: Charter sent people door to door with a special deal for internet and phone. I canceled my service and signed up for this offer. They forced me to buy a $750 phone to get the deal. After I purchased the phone they refused to give me the deal and refused to […]
What Charter Spectrum did: I decided to change providers from Spectrum on 12/28/2022. When the new provider contacted them, Spectrum denied that I had an account (despite my having paid them monthly and that Spectrum showed on my phone), and other clearly false claims. They refused to allow a change as their records do not […]
What Charter Spectrum did: Spectrum continues to charge me late fees for internet services i pay for on time minus the late charges they keep applying for a late charge i did not pay but was reversed which would have reversed the rest of the late charges they billed me by deducting the late charge […]
What Charter Spectrum did: I ordered a phone through this company and when I found out they baited me for to join their service I canceled it and it had a $80.83 charged attached to it and when I cancelled they withdrew my last balance which was $33.92 and they overdrew my account for these […]
What Charter Spectrum did: This is by far the WORST provider. Sun out clear skies and I have to Reset the router and modem just to have connection at least twice a week. Submitted by: Anonymous in Alabama | Read more Charter Spectrum complaints Tell us your Charter Spectrum issue