August 7, 2020

    Charter Spectrum Product Wasn’t What I Was Promised

    I keep getting interrupted service and they haven’t issued me a credit for those days. I keep trying to reach them and it takes hours to get through customer service. What would you like the company to do to fix the problem? Refund me for all the days my service was interrupted Submitted by: Anonymous…

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    August 6, 2020

    Charter Spectrum Customer Service Lied to Me

    I don’t even know where to begin. I have been under emotional distress for over a month due to my issues with Spectrum. I recently purchased a cell phone through them and had my home phone number ported over to my cell phone. My phone turned on for about fifteen minutes then shut off, and…

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    August 6, 2020

    Charter Spectrum Won’t Let Me Cancel

    Cancelled a no contract agreement with Brighthouse. About a year ago I discovered that charter communication (spectrum) had placed a false claim on my credit report with an agency. I contacted the agency and disputed the claim. Within a month they removed the negative report. Within 6 months spectrum (charter) put the same claim on…

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    August 4, 2020

    Charter Spectrum Lied About the Price

    June 9 th I switched companies to sprint. Spring was supposed to pay off the devices . They sent me three cards that spectrum won’t honor . I’ve spoke to spectrum for hours 2 or three times a week. They wint take a check from sprint . I want the bill erased period. My time…

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    August 4, 2020

    Charter Spectrum Lied About the Price

    Had service two weeks remote broke and they couldn’t replace it so I called and canceled ,drove 15miles in person and canceled and they kept charging me over a thousand dollars They didn’t tell me that Apple TV would charge me 271 dollars for equipment at beginning that was nonrefundable .im 61 and never been…

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    August 4, 2020

    Charter Spectrum Lied About the Price

    I was told i could do an early upgrade on my phone and when I drove almost 2 hours to the only store around, I was told i would have to pay 500 dollars, to get a small crack on the left top corner on the phone, the advertising email and i formation i got…

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    July 31, 2020

    Charter Spectrum Won’t Let Me Cancel

    I had service from 10- 18- 19 and cancelled it 11-5-19. They billed me for service from 10-18-19 to 11-17-19 and charged me for full 30 day service that I only used 12 days. They said it was a monthly subscription but was told cancel any time with penalty. I never signed any agreement it…

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    July 30, 2020

    Charter Spectrum Customer Service Lied to Me

    I ordered a phone and specifically ass for a phone that has a fingerprint scanner to open it up.. The representative assured me the a-10 phone had the fingerprint scanner and sold me that phone. When I got the box I opened it up looked at the phone to see it did not have a…

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    July 28, 2020

    Charter Spectrum Lied About the Price

    It started about March of 2019 and became a nightmare. I have Spectrum cable service for 3 televisions so I thought I’d try the mobile service and eventually leave t mobile who disappointed me several times and that is when the nightmare began. I don’t think there is enough space here so I’ll try to…

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    July 28, 2020

    Charter Spectrum Customer Service Lied to Me

    They advertised it was a easy switch. Turned into a 3 month ordeal. The phones that I traded in was not the correct amount after the kid messed up the 1st time. So had to be canceled and re done but now the price had changed. It also did not say that I would get…

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