What Comcast Xfinity did: Xfinity customer service made an outbound call to me asking me to signup for a mobile phone service plan by activating a line. I told I am using a locked T mobile phone and that I am not eligible. The agent asked for my IMEI number and told me my device […]
What Comcast Xfinity did: Canceled service on 7/19. Prepaid August bill. August billing date of August 1st shows credit of $23.63 after having prepaid $235.81. I’ve tried contacting them numerous times and asked for a supervisor. I was given different numbers to call and transferred to be disconnected. I’ve spent hours trying to get someone […]
What Comcast Xfinity did: I ordered a phone. Never received. Now xfinity wont increamy credit limit. But my claim for stolen lost in transit deviwas approved. I cant get my device cause they didnt fix my credit back. Its showing fex x or xfinity is responsible for the device. I did a police report. Creid […]
What Comcast Xfinity did: My account was hacked. Someone created a fake email with my mom’s name and was hacking my wifi. I could not login to do anything. They refused to change the information in my account. My phone was also hacked. The phone number associated with the account I could not get access […]
What Comcast Xfinity did: Xfinity Mobile account was opened without my permission, and I was billed for over a year and a half for services I never received. I was unaware of the amount being taken due to the charges on my bank account. Plus, I never received an email or text message or physical […]
What Comcast Xfinity did: My Xfinity Account contract is over in November 2023 but Xfinity put me into another contract until 2024 when I did not sign a contract to extend. Xfinity representative last year falsely advertised extra channels to me by informing me that I would not have to pay extra. When she sent […]
What Comcast Xfinity did: Xfinity rep called to say last day for 50% off my bill. I mistakenly thought I was talking to my current provider Xtream, was confused because he had wrong address. Said he would correct it. Told me I need to pay $600 for first year of service. Get 2 target gift […]
What Comcast Xfinity did: Service got suspended multiple times despite having an ACP and a payment plan. Was told by agent I could pay any amount to restore service, but was later told that was inaccurate information. Submitted by: Anonymous in Virginia | Read more Comcast Xfinity complaints Tell us your Comcast Xfinity issue
What Comcast Xfinity did: Comcast Xfinity sold out dept to a collector then refused service until we paid them that dept that was already sold out to another company, we already had an appointment set up for someone to come out and hook up our internet but they canceled without us even knowing until we […]
What Comcast Xfinity did: I have been using Xfinity since 2020. My first connection was in Bloomington, Indiana when I was pursuing my master’s at IU. After I moved to Chicago in June, 2022, I had requested transfer of my service from Bloomington, IN to Chicago, IL. This request was acted upon promptly. I had […]