What Consumer Cellular did: Have had no phone for 4 weeks, wife is disabled, the keep sending me replacement phones that do not work at all, or just one day. They tried to charge me for one of the defective over $100 dollars. I have spent well over 4 hours a day trying to get […]
What Consumer Cellular did: trying to pay off phone was told by CS if I send extra payment it would go towards the phone if the phone bill was paid ahead of extra payment. did not happen called CS again and now IM told they can’t apply the full $150.00 towards only $128.00 and the […]
What Consumer Cellular did: Never consistent with their billing. If you use their mobile app you will not have better service!They lie telling you they will take care of your complaint (billing) they don’t take care of it and blame an employee for not knowing they can’t promise something AND their mobile app keeps your […]
What Consumer Cellular did: I am 68 years old. Got a “link 2” cell phone (their “senior citizen phone” and its been replaced twice because of known issues, admitted by their reps. At the time, Consumer told me that I was eligible (still on their web site) for a “5 G” phone that would be […]
What Consumer Cellular did: When my husbands phone broke a few months ago, I called consumer cellular and they said it was a known defect in the phone, I sent it back a couple of months ago. They also said they would replace mine if this happened to me, my phone broke in same place […]
What Consumer Cellular did: The video wouldn’t work, the phone wouldn’t pick up, and it also wouldn’t hang up once it was answered. What would you like the company to do to fix the problem? Submitted by: Anonymous in Alaska | Read more Consumer Cellular complaints Tell us your Consumer Cellular complaint Read More: Here’s […]
What Consumer Cellular did: Their service kept dropping and for a week and a half, and I had to keep calling to get a reset signal sent. I said if I have to keep doing this, I’m going to cancel. It happened again, so I cancelled and they dropped that day when I had at […]
What Consumer Cellular did: They discontinued,discontinued my service with no warning in February. When I finally reached their customer service they said they no longer provided people with 3G phones service. That was why my phone said no Cellular network. They continued to charge my credit card after they had cut off my service. Up […]
What Consumer Cellular did: Consumer Cellular does not advertise their limited transmission of text messages which I require! What would you like the company to do to fix the problem? Be more explicit about the reduced support for text messagiong! Submitted by: Anonymous in Arkansas | Read more Consumer Cellular complaints Tell us your Consumer […]
What Consumer Cellular did: I just purchased 2 new Samsung galaxy A03S phones from consumer cellular. When I went to try and charge my new phones I found the charger is not included. I called Ted at consumer cellular to advise I didn’t get a charger and was told that the charger is not included […]