What Frontier Communications did: I booked an international flight through Frontier called to upgrade seats to exit row and the Frontier representative suggested to check in our 1 suitcase and we are allowed 2 personal bags. I checked in my wife’s bag, I have a small duffle bag and a kid size carry on suitcase, […]
What Frontier Communications did: I acp free Internet with them. They say we owe $105!! They want me to pay $105 before I get my internet back on!! I feel I shouldn’t have to pay it when I have free Internet!! I need my Internet back on now!! Submitted by: Anonymous in Texas | Read […]
What Frontier Communications did: Verbal agreement to remove the charge from multiple service agents throughout the year WITH EACH AGENT AGREEING TO removal through verbal agreement, but frontier claims they only keep 6 months of phone call verbal recordings. Charge off to collection has now affected being ability to rent an apartment. I’m being forced […]
What Frontier Communications did: Advertised a round trip flight for 40 dollars and ended up being 200+. They should state that’s per flight . You have to additionally pay for each of your seats on both flights . You have to pay to have a carry on or a checked bag. These 2 things alone […]
What Frontier Communications did: My 98 year old grandmother’s phone quit working on Wednesday October 4,2023. Called for an appointment to address the issue. Got an appointment for Friday October 6,2023. Tech showed up at 3pm on Friday October 6,2023. Said issue was not at my address. Then left to fix. Came back a little […]
What Frontier Communications did: Their salesman knocked on my door. I invited them in. They told me that I could try their products for three days or so and if I didn’t like it, I could discontinue the service. I tried that service that day and that evening I did not like it the next […]
What Frontier Communications did: I replaced Frontier with Spectrum on 2/15/23 and paid Frontier in full See Frontier action Source: Experian Company: EASTERN ACCOUNT SYSTEM Address: Phone: ***-***-**** Activity: Grid Code G (Collections) Balance Date: Aug 11, 2023 Balance: $235.00 I had to pay $235 as extortion but my FICA dropped 100 points. Frontier refused […]
What Frontier Communications did: My Internet bill with frontier has increased from $43.99 all the way to $83.99 without any notification. I expected a bill for $69.99 because I was forced to get fiber optic then I get a bill for this month For the $83.89 without any notification all the increases like I said […]
What Frontier Communications did: During a storm in Oak Hill WV a tree fell and hit a frontier pole a month ago. The tree/pole and cable line then fell across my back yard damaging the fence and enclosed back yard. The resident is an Air B&B so it is affecting rental as well as the […]
What Frontier Communications did: Frontier internet is always going down in my area. My ONT box always stay fully lit saying I don’t have an outage. I message FTC on messenger with each outage. I’ve had a tech come out proving I was without internet over 2 days with the ONT fully lit. I am […]