What Suddenlink did: I have been a Suddenlink subscriber at my current location, {{ address hidden }}, Tyler, TX, 75707 since August 2013. I believe my service started at $89.00 per month plus a modem fee and taxes. It was increased by $30.00 in March 2019. My current Suddenlink statement [06/01/2022] includes: 06/01 – 06/30 […]
What Suddenlink did: Our service has not properly worked in months. I pay for TVo and can’t use it. The internet is constantly in and out and I can’t use the wifi due to this. Not to mention the bill keeps going up for a service I am not able to use at its fullest […]
What Suddenlink did: Service was incorrectly disconnected and I have been charged for 2 months of service I didn’t receive. Suddenlink refused to wave the bill even though I have not lived there for 2 months and the supervisor lied continuously. Called on 6/4 after receiving a statement still, the disconnect department said it was […]
What Suddenlink did: I was supposed to pay $29.99 Plus taxes when I signed up with free service for 1 month, free installation and free equipment and a free phone with service for 1 year for a fee of $4.17/month till phone was paid for. This was a free promotion done online. They raised my […]
What Suddenlink did: Customer service refuses to transfer to supervisors. Wants to make me pay my full bill plus $120 fee for technician cancellations when the techs NEVER showed up, after my wifi didn’t work for 2 weeks. Absolutely TERRIBLE company Submitted by: Anonymous Suddenlink customer in Sallisaw | Read more Suddenlink complaints Tell us […]
What Suddenlink did: They did not waive $120 for a one-time courtesy like they said they would do on the next bill for 6/25/22 they also provided a confirmation number for this wavier on 5/17/22. Since I paid the bill in full for the 5/25/22 bill which had overages of $60 and I was not […]
What Suddenlink did: Suddenlink is charging my checking account almost $200 a month I have called and have been promised they would stop and even had one lady attempt at reimbursement but still they charge almost 4xs the amount promised which was $50 a month. I’ve been charged overdraft fees at my bank and my […]
What Suddenlink did: My name is David *****. I was supposed to receive a $200 gift card as part of a promotional offer for starting and signing up for new Suddenlink service on 02/09/21 and was also given a monthly price of $66.99. For starters, I never once received the $200 reward card and made […]
What Suddenlink did: To begin with, we half installed our own equipment.I have been paying for service that is never as fast as my pkg. It drops constantly. I am not allowed to access my router or Anything. I am renting equipment for the past year that they have never fixed so I cannot use […]
What Suddenlink did: Tech man damaged Tv while installing services. A man by the name of Zack was suppose to come to my residence to take a look at the damage and never did. Tried calling him to see what happened but never returned my call. Already filed a complaint but still have yet to […]