What Suddenlink did: Signed up with suddenlink a year ago had sense switched to optimum. Through out the year we have dealt with with the wofi dropping mulitple times a day and have only been told its a part of there service. I have never seen that before and not what i signed up for. […]
What Suddenlink did: We were always without internet and cable could never take care of business and no one cared with cable company. They came out and landed a cable in front of our home it landed there for over four months we called them to please removed t no avail. The neighbors were upset […]
What Suddenlink did: I signed up for business service in May 2021 for internet and phone. They installed only internet and phone, but have been charging me $60 a month since and will not refund my account. Submitted by: Anonymous in West Virginia | Read more Suddenlink complaints Tell us your Suddenlink issue
What Suddenlink did: They can’t keep their services up for more than a 12Hr period. Just in the 12 month of 2022 I have not had service from this company for at least 9 out of 15 days. These ISP should be put out of business, their money split between subscriber’s and disbanded. Submitted by: […]
What Suddenlink did: I paid my past due bill of 108.$ said service be restored within the hr and yet still no service so i called them and somewhere they told me that i owed the over 200$ to get my services back on and yet my bill is only 88. And i pay it […]
What Suddenlink did: They never gave me the credits discussed on multiple occasions. Price I was paying change significantly.End of last year/Beginning of this year I change my package with them to reflect something more affordable and they never changed on my bill. So I have been charged hundreds more than I was suppose to. […]
What Suddenlink did: Our internet service would go in and out, sometimes for hours at a time, sometimes a few days. We would call and be told a technician would need to come out, but we would be charged for it. We were told numerous times that we must have done something to the equipment […]
What Suddenlink did: I paid for 5 months of internet service and never even got it hooked up. They sent several technicians to run cable to my home and they never got it done. I literally never got to use any of the service I was charged for. They told me I would receive a […]
What Suddenlink did: I applied for and was approved to get the assistance plan in August 2021. The credit was never applied to my account. I called several times, but they couldn’t tell me why. After several months (January 2022) they told me it was because my address didn’t have my apartment number. But they […]
What Suddenlink did: We attempted to discontinue our Suddenlink service on 6/1/22. “After several hours of arguing with Suddenlink agents that we could hardly understand due to strong foreign accents, we were connected to a very well spoken agent in the “Customer Loyalty Department “. “Terrence” offered to credit our account for the current amount […]