What T-Mobile did: When T-Mobile got hacked last year the person was able to get into T-Mobile files and get millions of people information and I was currently one of them ppl they had stolen my social security number, address, license info, not only was that hacked they also was able to get all my […]
What T-Mobile did: T mobile over chargers restoration fees for customers who are experiencing financial hardship such as myself and refuse to refund them and also doesn’t assist with hardship programs. Phone services are currently off due to this matter Submitted by: Anonymous T-Mobile customer in Philadelphia | Read more T-Mobile complaints Tell us your […]
What T-Mobile did: On Saturday, 9/10/2022, my wife and I signed up for T-Mobile’s 5G Home Internet service. Later that day we installed the system and found the 200 to 300 Mb/s speed to be what we expected, and were satisfied with the service. On Sunday, 9/18/2022, my wife and I noticed a sharp reduction […]
What Metro by T-Mobile did: I placed an order online for a phone plan that included the phone for free as a new customer on September 14th at 7:30pm. The transaction showed completed on the order screen and to expect an email and my order should arrive in 2-3 business days. It then went to […]
What T-Mobile did: I was told my bill would be 100$ a month and whenever I get the bill it’s closer to 200$ each month! It’s insane and each month is a different price when all I wanted was a set family plan. I wish I would have stayed with boost mobile. Submitted by: Anonymous […]
What T-Mobile did: They have a ad that says that will give you one thousand dollars for your trade in and know money down and tw hundred dollars for coming over but then ask me for 7 hundred dollars down payment I feel they are lie in to people I have a iphone that I […]
What T-Mobile did: I had a business account with them and when I transferred my number to a different provider, the sent my account to collections immediately without allowing me the time to turn in devices that were not paid off or sending me a final bill. They immediately charged my business credit for 2700 […]
What T-Mobile did: Purchased a new cellphone for my mother because she was going to spend some time in Mexico. When she tried to use it the following day to contact me the phone would not work! So she borrowed someone’s phone to call me. When she got back to USA two months after I […]
What Metro by T-Mobile did: I have the home internet called Gateway through Me to by T-Mobile. My bill is supposed to be $60 for the phone and free for the first month for the internet, then $50 thereafter I have had the internet less than a month and I have already paid $100 for […]
What T-Mobile did: Ok I had us cellular I called T-Mobile one day too switch carriers and they offered me a keep and switch program where they paid off my old contract for switch over to them I thought everything was great at first but it turned into a nightmare I had to upload information […]