What Verizon Fios did: When I originally started my plan the worker told me our bill would not exceed $145. I have tried numerous attempts to get them to lower the bill to what it was promised I even went back into the same store where I added the second line to no avail. No […]
What Verizon Fios did: One of the packages they offer is basically fraud. You get to pick 5 channels and then you get “other channels that are similar to the 5 you picked.” BUT THEY CANT TELL YOU WHAT THOSE OTHER CHANNELS ARE. Once a month you can drop one of your 5 channels and […]
What Verizon Fios did: We have not been able to return our router after we moved as we have not been able get any help from verizon to do so, no stores take the router and they refuse to allow us to return it by any means. We also have tried repeatedly (about 5 times […]
What Verizon Fios did: I had to move an didn’t inform version. They continue to take money out of my account . I asked them to terminate the Acct and was told I can’t get any refund while the service goes thru to April 16 2022. They claim they do not retro any refunds. The […]
What Verizon Fios did: I have been fraudulently overcharged monthly causing 16 disconnects and 15 excess fee charges totaling $750. I was promised by a representative from Verizon Fios that I’d be charged no less than $39.99 monthly including all taxes. The representative promised this due to my calling to disconnect service due to being […]
What Verizon Fios did: Ok so in 2019 I was diagnosed with throat and thyroid cancer so I don’t talk no so I been on my phone trying get me vzp59 to help me communicate I got all the chats they keep transfer to someone else can u plz help me if no ot I’ll […]
What Verizon Fios did: Me and my daughters identity was ceased through the My FIOs app “manage your own network”. At the time I had 37 devices connected and all devices have issues. I replaced my router 3 times, without relief of issues. I have spoken with verizon tech team with no resolve. These issues […]
What Verizon Fios did: I have been trying to get Fios to my 3 family townhouse for at least 5 years. Neighbors on surrounding blocks have it, but it is not on my block. When I call, I am told that it is not available because “we are waiting for the landlord to give us […]
What Verizon Fios did: Verizon technician broke my personal router on purpose. So I have to pay for a fios router. Technician also broke a cable vision box outside of my apartment. I had to pay 900 dollars to landlord. MY BILL IS HAS NOT RECEIVED ANY CREDITS. My mail in rebate has not been […]
What Verizon Fios did: I lost my job during the pandemic and my cable had to go off. I have been with Verizon for a few years. After three months of not being able to pay the bill they turned off my cable which I understand is appropriate for nonpayment. Now my cables been off […]