What Vivint did: They trapped me in a contract, and sold me deffective equipment and now want me to constantly pay them to come fix the equipment. Submitted by: Anonymous in Minnesota | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: They trapped me in a contract, and sold me deffective equipment and now want me to constantly pay them to come fix the equipment. Submitted by: Anonymous in Minnesota | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: Support has had a number of calls regarding our system, I believe i was one of the unlucky few who signed up for vivint and the moment they installed it nothing but issues, cameras working one moment not working the next. Submitted by: Anonymous in California | Read more Vivint complaints Tell […]
What Vivint did: They lied about cost of the system saying it would be $1500 when it was over $3K!!! We never got a contract and they took advantage of my elderly mother in law who had no idea. She was home when they were going home to home and just confused and took advantage […]
What Vivint did: They are trying to force me to upgrade my equipment stating that my cameras are old but the one in the front door works just fine what a coincidence that the three connected to my home are all out and have been for over 2 months Submitted by: Anonymous in Michigan | […]
What Vivint did: Charging me for service I don’t have. Install tech never finished install was intoxicated while installing and was in a hurry. Said he would come back in two days to finish install never came back. Vivint keeps charging me for service I don’t have. Finally spoke to a supervisor and she was […]
What Vivint did: I canceled with Vivant at the beginning of June 2023. They stopped billing but started back in August 2023. I didn’t notice the charge on my credit card until March 2024 when I was searching for something else. I called the company to yell them i had been getting billed after canceling, […]
What Vivint did: Tech stole my adt system when he left and new equipment I just signed into my contract. And I’ve been called a liar over and again yet now have 2 recorded calls of him lying about where he left it . He stated on my table and I told them he put […]
What Vivint did: Equipment is the cheapest most basic there is. Doesn’t work half the time. The app only works half the time and is the only easy way to change the thermostat. Mention the nest thermostat, then installed the cheapest thing I’ve ever seen. Totally misinformed on the billing and equipment billing. Just mislead […]
What Vivint did: There where a gentleman from Vivint that gather our information and used it to set up in another house hold and when we found out they wouldn’t allow use to cancel it unless we have the password.. Submitted by: Anonymous in Illinois | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: System had issues then quit working entirely, requested an appointment for a tech and got an appointment months out and no one showed up. Tried again and got an appointment another month out. Asked for a credit as the system does not work or function at this point and cannot get that. […]