For example, it’s been reported by an ABC affiliate that Cox employees were incentivized to create fake accounts, similar to the Wells Fargo scandal last year.

A Cox employee told reporters that affected customers “had no clue they had five to sometimes seven [false] accounts in their name.”

And the Better Business Bureau lists 1,074 complaints against Cox Cable or Internet in the past three years over their billing practices, misleading promotions and sales tactics, poor service, and other issues.

That’s where we come in…

Is your complaint not being heard? At FairShake, we’re in the business of helping mistreated customers—our users—take on big companies like Cox and others. And we turn complaints into money back!

We’ll file your legal demand with Cox headquarters to let them know it’s serious. We’ll help you negotiate with the company and, if your claim can’t be resolved through negotiation, we’ll guide you through escalating to an independent legal process outlined in your Cox contract.

And FairShake get results — hundreds of resolved complaints each month, with customers getting refunds, zero balances, and other compensation!

Do you want your complaint to be heard? Why not give us a try? It’s free to produce a demand letter, and it’s 100% satisfaction guaranteed.

“Frustrated” image courtesy of Allan Rotgers via Flickr