For example, an ABC affiliate reported that Cox employees receive financial incentives to create fake accounts, which is a similar deceptive ploy used in the Wells Fargo scandal last year.
A Cox employee told reporters that affected customers “had no clue they had five to sometimes seven fake accounts in their name.”
And the Better Business Bureau lists 1,074 complaints against Cox Communications over past three years due over billing practices, misleading promotions an poor customer service.
That’s where we come in…
Has your complaint against Cox Communications fallen on deaf ears? At FairShake, we’re in the business of helping mistreated customers take on big companies like Cox. We turn complaints into money back consumers!
We’ll file your legal demand letter with Cox headquarters to let them know you’re serious about resolving your dispute. We’ll help you negotiate with the company and, if your claim can’t be resolved through negotiation, we’ll guide you through an independent legal process outlined in your Cox terms of service contract.
FairShake get results. We resolve hundreds of complaints each month, with customers getting refunds, zero balances, and other types of compensation.
Give us a try? It’s free to send a demand letter, and we offer a 100% satisfaction guarantee.