Cox Internet Prices: What You Should be Paying for WiFi

Cox Communications is the third largest cable provider and they offer internet packages for over 22 million people around the nation. They currently operate in 18 different states. But are their packages worth the cost? In this article we review what you should be paying for Wi-Fi and examine the different Cox internet prices.

Pros and Cons of Cox Internet

Cox Internet Plans

The internet cost for each plan is explained below:

In addition to the fact that the fine print for Cox internet plans stipulates the price varies and can change it anytime, they also don’t guarantee the speed. So you might pay for something like 150 Mbps but never quite get it.

They also have additional fees and terms that are not included in this. For example, you have to rent a modem from Cox and that will cost an additional $10.99 per month. If you want the month-to-month plan that doesn’t necessitate a contract, it adds an additional $20 per month to whatever plan you choose.

This means that if you start with the initial, internet starter 10 plan, at only $29.99 per month, and you include the rental fee and the fee to have the month to month contract, your bill will actually be $59.99 per month.

You also have to bear in mind that those under contract will see a significant price increase after the first year of service, something Cox doesn’t make very clear.

Is there a hidden wifi cost?

While the plans state the monthly fee, this price does not include the taxes for the length of your contract nor does it include any additional fees or terms.

The other issues customers are usually not aware of is the fact that the prices can change based on your location and the availability. At any given time the company can choose to increase the Wi-Fi prices.

The hidden fees don’t stop there. Cox has data limits. The data limit is one terabyte. If you go over this monthly data, they will automatically provide you with extra data blocks of 50 GB each until your billing cycle resets. So, if you accidentally go over your plan without realizing it on the first week of the month, they won’t necessarily tell you that you have gone over but instead will continue to charge you for the extra blocks. 

 They do give you the option of installing the equipment yourself but if you have the Professional installation it comes at an additional cost.

Does Cox have unlimited internet with no upfront cost?

No. Most of the Cox packages have a data cap so there isn’t an unlimited option for your internet, and, on most Cox internet plans, you still face a handful of unexpected fees. 

How does Cox internet cost compare to other providers?

Is Cox low cost internet worth it?

There are a handful of reasons why even the lowest-cost my internet speed plan from Cox might leave you disappointed. Cox is not known for having good customer service so reaching out to them when things go wrong doesn’t always get you the solution you are looking for.

There is also a lot of fine print in your contract that might result in some discrepancies in your bill. For example, most packages include a one-year contract and a data cap so if you choose to cancel early, you might face hefty early termination fees.

Problem with your Cox internet plan?

If you signed up for a new Cox internet plan, but the Wi-Fi cost is not what you agreed upon, or you have encountered hidden fees, or data caps where you weren’t expecting them, Cox customer service might not be helpful especially given their reputation. But we will be. 

At Fairshake, we can help you get a resolution to your problem with Cox quickly and easily.